Forever 21 reviews

3.2

46% would recommend to a friend

(8,778 total reviews)
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Winnie Park

47% approve of CEO

29% positive business outlook

Forever 21 has an employee rating of 3.2 out of 5 stars, based on 8,778 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forever 21 employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

9K reviews
1.0
Oct 27, 2013
Recommend
CEO approval
Business Outlook

Pros

*good visual elements *helpful directory *constant store openings/ projects

Cons

* Store management, district management, country management - all should be replaced or at least trained on modern management and leadership practises. people are not machines or brainless and do not like to get treated that way. Most of your staff are studying quite difficult degrees; physics, medicine, management (uhohhh) - and therefore they are probably a lot smarter than you and could probably manage that store better than you. * Management hierarchy - store manager, operation manager, commercial manager, visual manager, stock room manager assistant manager, supervisor, head cashier...really? Maybe you should also hire a toilet manager. so you have another person to involve in your little (not work related) chats everywhere over the shop floor and ignoring customers. * Pay - its very uneven, management is getting enormous amount of money (oops, someone couldn't keep their mouth shut) where as the people on the floor do the real work and get just above minimum wage. * Favouritism - its everywhere in that company * Benefits - there are non, minimum staff discount, no sick pay, no maternity pay, no pension scheme, no accident or medical insurance

1.0
Jan 7, 2019

Stay Away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the co-workers weren't insane

Cons

Low pay, long hours, terrible parking, honestly most of the employees were a nightmare. I worked at corporate in a large department and it's sad how little corporate cares about anyone. They do truly see the store employees as disposable trash and I've seen some "suggested" retirement of older employees (aka, leave or you're fired). I moved up a little in the company and barely got more money as a result. It's a nightmare and they gouge their internal employees for things like food, PTO, and insurance. I would highly advise staying away.

2.0
Jun 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Immediate benefits (health,vision,dental). The dress code was non existent.

Cons

The company itself has no structure and hires just about anyone which creates a very toxic environment. What makes matters worse is when that anyone ends up being in management and tries to tell you how to do your job while ignoring company standards and their direction of fashion. Management was their to get a paycheck, as well as district managers so nothing will ever change. Not to mention the very bias low pay. If you're ever vm don't think for a second you're getting paid a lot because you won't.

Viewing 28 - 30 of 8,778 Reviews

Glassdoor has 9,474 Forever 21 reviews submitted anonymously by Forever 21 employees. Read employee reviews and ratings on Glassdoor to decide if Forever 21 is right for you.