I have worked in sales for almost a decade (mostly in management) and have a successful track record of crushing my objectives/quotas. This is my first insurance sales job. The training is very poor. They put the same 4-5 faces in most corporate material and they constantly talk about how great their training is without actually providing any training beyond the same generic sales advice you'll get at every sales job "keep a positive mindset and dial on dial-days" does not constitute a complete sales training curriculum.
It should have been a big red flag sooner, but in almost all of the training they consistently stress how little importance product knowledge has.
This seemed odd as every other sales job I've had or heard about, product knowledge is stressed so that the rep feels confident in their ability to give the prospect or customer the absolute best solution they can.
Here, they tell you not to worry about it and that it simply doesn't matter to your success. This tells me there's not much care about the customer first off. Second, this is simply not true. Your job is to match someone (based on their health) to the best level of coverage possible for their budget, and you cannot do that without knowing in-depth details about the products you're selling.
This sets you up for failure to begin with. They urge you to "call your upline" when you're confused in someone's home trying to find coverage for them, rather than just providing you with any useful tools. It's frankly just weird. Even the small # of tools they provide, to help you understand what insurance products you're allowed to sell, are very outdated and incorrect.
As mentioned most of the trainings consist of the same 2-3 pieces of extremely generic advice. After that, you'll hear strangers talk about how good they're doing in an effort to entice new agents to work there or current agents to buy more lead through a system that directly profits FFL. The "pyramid scheme" vibe is in full effect here.
Thus far, my up-line (or manager) has not at all been helpful but rather just a mouthpiece for the same corporate rah-rah stuff I've mentioned. An example of this is that when I tried to voice my struggles out of my very first batch of leads I purchased, I wasn't given any advice on how to do better or asked what went wrong even, rather I was told that other people sell these leads (the leads FFL sells through their system) at a high-level so I just need to buy more.
When I said there are no more to buy, I was told I need to travel out of state and buy more leads there (essentially doubling the already very high overhead you take on to start this job).
Unless you strike gold with the "up-line" you're hired under, this place doesn't seem to care about people. You're essentially running your own business, so you can do it your way, but if you're new to the commission-only insurance game, this is NOT the place to start.
