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Family First Life

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Family First Life reviews

3.5

53% would recommend to a friend

(1,883 total reviews)

Shawn Meaike

77% approve of CEO

50% positive business outlook

Family First Life has an employee rating of 3.5 out of 5 stars, based on 1,883 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Family First Life employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Sep 5, 2017

Do your due diligence

Recommend
CEO approval
Business Outlook

Pros

None that come to mind

Cons

Many counties are locked out of leads and those that have been there a long time have a monopoly on their territories, therefore making it hard to build an agency. They focus on the commissions and not the clients.

1.0
Nov 27, 2016

Beware Up-line Running Your Leads

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Potential High Payouts if you buy your own leads, otherwise you get a lower payout if your up-line buys the leads which are usually already worked by themselves or other agents before you

Cons

You get "hired" to run a territory but your up-line will often travel from several states away to run leads that should have been given to you to work. Then, once they work the leads, they give you whatever they couldn't sell.

avatar
Family First Life Response
9y
As a company we like to respond to every complaint that we get as we truly are an open door. As far as the concerns expressed in this review they do not describe anything that we practice or condone here at FFL. It would not be advantageous for managers to travel a few states away to run someone else's leads and we do not recycle leads. We do have Sales Managers or VP's that provide leads for agents at a lower comp which we found is still higher than comp that most other IMO's offer for new agents. As far as our lead program goes, any lead you buy through FFL is 100% exclusive and never resold. Leads are distributed directly to the agents free CRM tool where they can access them immediately. What we have found historically is that when there is a complaint regarding leads the true issue normally lays in the fact that the agent had trouble making sales because they were not following our phone script or in home training. So the leads or the manager are blamed for the agents failure. We encourage anyone with questions or complaints to please contact us directly at 860-317-1324 as we strive to get better as a company everyday.
1.0
Feb 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Ability to generate fast cash but it isn’t really yours.

Cons

Im writing this review in hopes that it will reach someone like myself who looking for an opportunity to better themselves financially but not at the cost of betraying their ethics. Let me start off by saying FFL can be profitable to the right people- it is a thru and thru multilevel marketing organization who’s business model is heavily recruitment focused. The people that will succeed with FFL are the ones who are willing to start their own agency and go all in on being a motivator to people at the bottom of the ladder. However those that choose to do that will have to be ok with engaging in strategies of deception in order to attract people into becoming agents. This includes inflating the amount of earnings an individual producer can generate on average, omitting the basis in which agents are paid for the business they write and creating a misguided culture of belief that the FFL system works for anyone who is willing to work hard. I’ve even seen recruitment tactics go as far as doctoring an image to claim FFL was rated one of the top 10 places to work in the US and credited LinkedIn as the source, and this was shared to a Facebook group by a partner in the company. FFL claims it was designed to help its agents create a stronger financial future for it employees, hence “family first”. In reality FFL profits off of every agent that comes aboard and fails. They do this by reframing the standard structure of an MLM organization from paying for training to paying for prospects. Make no mistake, FFL SELLS LEADS and the quality of these lead systems are incredibly poor. I have a feeling Glassdoor may suppress this review if I go to far into detail on this one, so in short I’ll say the leads you will buy are not going to be transparent in the nature of how they are generated or the language used to attract prospects into filling them out. This puts you at a massive disadvantage. I don’t want to write a book here, but there is definitely more I could say about FFL. I’m sure FFL will respond to this review placing the blame on myself for not having the willingness to work hard but this just proves my point even further. FFL’s whole success is by creating a culture of blind faith in its system and to ostracize any of those whom it doesn’t work out for as “lazy” or “this job isn’t for everyone” even though one of their most utilized recruitment slogans is “anyone can do this”. My advice is this: don’t be fooled by the things FFL markets themselves as, or the flood of positive reviews that FFL incentivizes their agents to write (lead discounts ). You may speak to someone within FFL who isn’t an agency owner that raves about how great the opportunity is (I went through this phase myself): keep in mind that this strongly resembles the mindset of a cult member- when you already invested so much time, energy and money into something, it is hard to admit to yourself that it’s too good to be true. No one likes to admit that they’re wrong until reality slaps them in the face. If you are one of the types who is monetarily motivated and are ok using methods of deception in order to achieve your goals, then FFL might work for you. If you’re like me who is simply looking for a good opportunity to earn an honest living and be free of financial stress without having to betray their ethics, then I would highly suggest staying away. I challenge any new recruits to ask their potential upline these questions: 1. Does the comp structure apply to every one of the companies/products that you write business with? 2. If I decide to leave the business will I have any liability to pay back the insurance companies for policy cancellations? 3. What kind of liability will I face if I recruit and my agents leave with debt to the insurance companies? Keep in mind when they respond you’re dealing with salesmen. Best of luck to your all!

avatar
Family First Life Response
4y
I'm sorry to hear that this was your experience. Commission based sales is not for everyone. If you'd like to speak with us about your time with FFL for troubleshooting please contact our corporate office.
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Glassdoor has 2,141 Family First Life reviews submitted anonymously by Family First Life employees. Read employee reviews and ratings on Glassdoor to decide if Family First Life is right for you.