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Thanks for your feedback. We are committed to creating a comfortable, transparent and collaborative environment so we are disappointed to hear about some of your experiences. We value and consider all feedback and we'll continue to find ways to improve but we wanted to address a couple of your specific concerns here.
We are sorry to know about your impression of Our CEO Andy Tryba as someone who doesn't care about the customers. We hope you got a chance to know him, his goal as well as his vision, by then you will completely have different thoughts.
On Career growth, we are currently formulating a model on how our workers can choose their path for advancement. It is in the works and will be rolled out next quarter. Currently, we are providing online learning via our partner Treehouse to everyone who want to enhance their skills.
We have several internal communication which is used by everyone like Skype, Slack, Hangouts, Go To Meeting, Zoom and others. And we also have all forms of Social Media, as one of our goals for 2017 is to boost engagement among our global workers.
Also, we do not see our top performers complain about Worksmart, which makes us believe that the product is perfectly crafted for remote work.
Lastly, we only hire the best of the best globally, thus we are confident that we have the best Managers running our teams.
If you have any specific feedback or suggestions that you feel may help, please send is an email to feedback@crossover.com. We appreciate your time and effort for letting us know your experience and observation. Regards.