Crossover for Work reviews

4.1

76% would recommend to a friend

(1,022 total reviews)

74% positive business outlook

Crossover for Work has an employee rating of 4.1 out of 5 stars, based on 1,022 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Crossover for Work employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

1K reviews
3.0
Feb 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Good pay, some projects had flexible time

Cons

You shouldn't expect much, it's just another big company, with high volume automation Tracking

avatar
Crossover for Work Response
4y
We appreciate you taking the time to review us. We're glad to hear you enjoyed your pay and flexible schedule. Thank you for the remaining feedback, we will relay this to our team.
1.0
Feb 10, 2022

Not a great place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote, work from home, weekly pay

Cons

No salary increase, monitored by webcam and screen recording. You have to time your pee breaks so you aren't clocked as inactive. This is if you are not typing/clicking in a 10 minute period, you will be marked as idle even if you are reviewing offline. No chance at promotions or salary increase

avatar
Crossover for Work Response
4y
We appreciate the review. We're glad you enjoyed the remote aspect. As a part of this, we use the system WorkSmart to track progress and keep our teams productive. It's no more obtrusive than your boss or coworkers walking by your desk in an office. You can learn more about our productivity monitoring and the reasoning behind it here: https://www.crossover.com/perspective/productivity-monitoring.
3.0
Feb 5, 2022
Recommend
CEO approval
Business Outlook

Pros

I worked in the central organization (Trilogy) running the support global support organization. - Profitable model; The goal is to buy distressed companies, rebuild their SW on an AWS standard, and support via a centralized AM and Support model while offering these new clients a new suite of legacy products to integrate with. It's quite brilliant actually. - Autonomy: Meetings are discouraged, so most of your day is quick chats with directs/peers and working on your products. - Compensation: The comp is fixed no matter where you work. Mine was 400k/yr whether I lived in Austin or Manila. - Data driven: 5-whys and improvement docs are standard in the decision making process. - Extravagant Spending: My HC and tool budget requests were always approved, sometimes even more than I asked, a refreshing change from previous roles. - Location: Living in Austin I got to work out of the downtown office a couple of times which offered exceptional views.

Cons

Most of the cons can be found in previous reviews or Forbes articles. Specific to my role: - Effective Communication: While removing unnecessary meetings is a pro, ad-hoc meetings or checkins with leadership were discouraged. Weekly communication was through a weekly google doc loaded with passive-aggressive feedback in the comments section. This is where your 1:1s occur. - Weekly Decisions: It is expected that decisions are made on a weekly basis, meaning most updates are simply undoing what you proposed the week before. It's well known that Joe changes his mind on a 1-2 week basis, but you can't speak about previous decisions he made that you implemented that he no longer agrees with. - Authoritarian Leadership: The famous quote is that it's better to be aligned than right. Due to pay it's easier to just be a Yes man than disagree, and if you disagree based on your career experience you'll be targeted for removal (I was asked to write the JD for my role, even though there's only one). - CCAT: I understand why the organization uses tests to fillet out candidates (thousands pf applicants per week), but requiring a English section when your target audience are non-native speakers seems counter intuitive. In addition, hiring smart people means they spend their day bypassing WorkSmart requirements, meaning leaders need to spend their time catching them.

avatar
Crossover for Work Response
4y
We appreciate you taking the time to provide your balanced feedback, even though you worked at one of the companies we hire for (Trilogy) and not Crossover directly. We agree that their business model is quite brilliant and are pleased that you had an overall positive experience.
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