Crate and Barrel reviews

3.0

43% would recommend to a friend

(2,488 total reviews)

Janet Hayes

38% approve of CEO

30% positive business outlook

Crate and Barrel has an employee rating of 3.0 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crate and Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Oct 30, 2010
Recommend
CEO approval
Business Outlook

Pros

Don't have to deal with management too much, but you do have to deal with snobby customers

Cons

long hours on the phone, not going to lie I hate when my personal phone rings when I'm off the job now..just sick of the phone haha

3.0
Oct 25, 2010

Crate and Barrel

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, fun atmosphere,made a lot of good friends

Cons

not many opportunities to be promoted, mixed reviews from managers, inability to train and mentor associates

2.0
Oct 23, 2010
Recommend
CEO approval
Business Outlook

Pros

The working relationships within the store was always pleasant, and the camaraderie was well seen. Work and Life balance was given as it could despite the lack of staffing.

Cons

Regional and district management had no realistic vision of the company or the morale of the store. A painted picture was presented instead of the realities of poor morale. This is a company that actively undermined the workers into going above and beyond with no realistic opportunities and empty promises about promotional advancement. Advancement if any was on a needed or "desperate" basis to those who could move with a substitution in mind. However many times if there was a spot available it was - "If it ain't broke why fix it" attitude. Gossip was like wildfire and nothing could ever stay a secret because store management would tell everyone despite saying it was a secret. Even if you heard it and was told to keep quiet, you would hear it from someone else who heard. Conversations were sometimes inappropriate and lewd with management even suggesting that they break up with a partner just to keep them working.

Viewing 2440 - 2442 of 2,488 Reviews

Glassdoor has 2,614 Crate and Barrel reviews submitted anonymously by Crate and Barrel employees. Read employee reviews and ratings on Glassdoor to decide if Crate and Barrel is right for you.