Crate and Barrel reviews

3.0

43% would recommend to a friend

(2,488 total reviews)

Janet Hayes

38% approve of CEO

30% positive business outlook

Crate and Barrel has an employee rating of 3.0 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crate and Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Mar 22, 2011

Great learning experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You wear multiple 'hats' and learn many aspect of the business

Cons

No advancement within the company.

4.0
Mar 22, 2011
Recommend
CEO approval
Business Outlook

Pros

Fantastic merchandise and presentation, great communication from corporate office (and they do what they say they're going to do), fun atmosphere, encouraged to be autonomous and entrepreneurial, customer loyalty, user friendly systems, great marketing/catalogs, tons of product information available to sales staff, cross training among different departments

Cons

Compensation is well below industry average (particularly in furniture), some lack of communication and micro-management in my location; felt as though upper managers were threatened by rising managers who very capable and smart; favortism was obvious and led to some people being, or feeling, excluded; those who did not meet standards were not held accountable; inconsistencies in the way situations were dealt with, depending on the people involved; lack of strong management presence on sales floor despite an excessive number of managers

3.0
Mar 4, 2011

not a good long term bet

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good associate discount, public is eager to buy and mostly very nice, sales floor has a great atmosphere, some nice people to work with

Cons

The store was badly designed with the stockroom up two flights of stairs and a slow freight elevator. Sales associates are expected to dress "business casual" but are required to work in the warehouse lifting heavy merchandise, climbing ladders, etc. After getting sweaty going up and down the steps with merchandise, one has to make nice with customers. The computer inventory system is spotty at best.

Viewing 2431 - 2433 of 2,488 Reviews

Glassdoor has 2,614 Crate and Barrel reviews submitted anonymously by Crate and Barrel employees. Read employee reviews and ratings on Glassdoor to decide if Crate and Barrel is right for you.