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      Crate and Barrel

      Engaged Employer

      Crate and Barrel reviews

      3.0

      43% would recommend to a friend

      (2,488 total reviews)

      Janet Hayes

      38% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      Crate and Barrel has an employee rating of 3.0 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crate and Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      2K reviews
      4.0
      Jan 24, 2012

      Good place for part-time work

      Part time sales associate - seasonal
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good management in the store. The co-workers were helpful and friendly, even though I was hired only for the Christmas season (Dec 11 - Jan 12). Good quality merchandise, clean and well organized sales floor, nice employee discount. Less stressful and competitive than other retail jobs I've had, because there is no commission.

      Cons

      The usual things that are common to retail. The job is very physical. The hours can be long. The pay is lower than other industries.

      4.0
      Jan 19, 2012

      Crate and Barrel was a great place to work, fun employees and nice customers

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers were great, nice customers, great merchandise and decent discount. They were flexible with my full time job schedule and the hours weren't too bad.

      Cons

      Cons: the pay was pretty low to begin with $ 9 per hour. Got a great review but only a 3% raise - it was almost insulting. The Assistant Managers were great to work with but the Store Manager was very unapproachable, not just for sales associates but for the department and assistant managers.

      2.0
      Jan 11, 2012

      It used to be a great place, but poor management has really made it difficult to want to stay.

      Furniture sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Crate has a great reputation for excellent customer service. They strive to stock high quality product that is a good value and modern design. Unlike most retail jobs, they only ask for one weekend day allowing you to still have a personal life. Decent discount. Extremely flexible schedule for part-timers, still relatively so if you are full time.

      Cons

      The computer systems are ancient, slow and embarrassing to use. New product roll-out is so backwards it's frustrating to merchandise. Inventory management is not regulated well, so stock levels are never reliable - especially when there is a promotion offered. Sales associates are expected to perform so many varying tasks - re-stocking shelves, organizing shelves in the stockroom, cleaning bathrooms, cleaning the salesfloor - that they often are unable to to the job they supposed to be performing, giving good customer service and selling product. Management at the store level is extremely clique-y. You may be an extrememly hard worker and go above and beyond the call of duty, but if you are not one of the annointed few, it won't be noticed or appreciated - so don't bother.

      Viewing 2401 - 2403 of 2,488 Reviews
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      ReviewsCrate and Barrel reviews

      Glassdoor has 2,614 Crate and Barrel reviews submitted anonymously by Crate and Barrel employees. Read employee reviews and ratings on Glassdoor to decide if Crate and Barrel is right for you.