Crate and Barrel reviews

Avoid working at Crate HQ or CB2 HQ at all costs. Micro-managing is the norm because management at all levels lack competency in their roles. There’s zero accountability for missed deadlines and poor planning in most departments, frequently creating urgent work for teams and requiring them to work nights, weekends, and through vacations. Crate doesn’t care about employees, unless you are a favorite of the SLT. Also, the decision-making amongst SLT is questionable, and it often feels disconnected from the actual needs and concerns of the employees. This company is so customer focused that they forgot to care about the people doing the work. Don’t even bother reporting an issue to HR. The entire department is a mess. They will act oblivious to an issue, and there are instances where employment laws seem to be overlooked or deliberately ignored, raising serious concerns about the ethical standards within the company. If you value your time, your work, and your sanity, look for a job somewhere else. If you still want to work at Crate, ask a lot of questions all the time. Put pressure on management to make ethical decisions. Get them to understand that their way of working is the worst and change is needed. Crate and Barrel HQ is a terrible place to work. Escape when you can.

New company leadership is lost in their direction. Constant course correcting, micromanaging and lack of communication. They are ruining what used to be a fun and inspiring place to work. Work like balance used to be a focus but has now taken a backseat. Refusal to listen to feedback from tenured employees. Corporate used to “work for the stores”, now it’s their way of the highway.