Does Coach pay their employees well?

According to anonymously submitted Glassdoor reviews, Coach employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Coach. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Coach?

77% of Coach employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Coach 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Coach?

Sales Associate (933) , Assistant Manager (162) , Retail Sales Associate (109) , Store Manager (105) , Cashier (79) , Lead Supervisor (78) , Sales Associate/Cashier (67) , Seasonal Sales Associate (63) , Associate Manager (57) , Stock Associate (54) , Assistant Store Manager (43) , Manager (39) , Sales (32) , Part Time Sales Associate (24) , Sales Support (24)

What are the pros of working at Coach according to real employee reviews?

"Good pay id willing to work hard" ((in 199 reviews)); "Great team and people there" ((in 182 reviews)); "My direct team was great and tenured" ((in 98 reviews)); "Great coworkers smaller enviroment Learner friendly" ((in 96 reviews)); "It's very easy to meet goals and the bonus are great!" ((in 95 reviews))

What are the cons of working at Coach according to real employee reviews?

"Poor management and can't work your way up" ((in 157 reviews)); "Sometimes it seems like managers have to be more focused on the product than customers and sales associates." ((in 137 reviews)); "long hours and it is retail" ((in 102 reviews)); "And no work life balance." ((in 75 reviews)); "no Commission for sales (if your great at sales; you make "team share" )" ((in 73 reviews))

What are employees saying about Coach layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Coach layoffs and their outlook for job security at Coach in 2026.

Coach reviews

Compare reviews

3.9

77% would recommend to a friend

(3,407 total reviews)

Todd Kahn

89% approve of CEO

67% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

3.4

Career opportunities

Coach has an employee rating of 3.9 out of 5 stars, based on 3,407 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Jul 22, 2017

Great industry experience for resume-building; toxic corporate culture

Merchandising

Recommend

CEO approval

Business Outlook

Pros

Lots of opportunities to learn about the business, great discounts, lovely new office space at HY, working alongside smart people

Cons

*Heavily* politics-driven culture that makes you feel like you're in a retail Game of Thrones, work-life balance non-existent for certain teams, middle and senior management not held accountable, high turnover

4.0

Jan 19, 2016

Store Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great pay, monthly bonus opportunities for everyone on staff, great discount. Coach does give team options to make accommodations when appropriate.

Cons

retail hours (nights, weekends and all holidays), lots of last minute communication, your opinion doesn't really matter - lots of senior leader visits where they ask about store, business and customer but they never, ever apply any of the suggestions or changes.

2.0

Jun 9, 2015

The view of a coordinator

Senior coordinator

Recommend

CEO approval

Business Outlook

Pros

Great opportunities to learn about the business; Coach still hires nice people;

Cons

Old systems; everything feels urgent and important and must be done now; promotions for junior levels have become very political; leadership does not support innovation; difficulty in saying "no" to things that do not need to be done right away.

Coach Response

10y

Thank you for taking the time to leave such thoughtful feedback. We will definitely take your review into consideration. As our CEO Victor Luis has said in some of his communications about FEVA (Focus, Execution, Value, and Authenticity), empowering our employees to surface new ideas and make swift decisions are points of emphasis as we continue to shape our culture. We also anticipate that these elements will take on greater importance as we evolve performance management expectations for fiscal year 2016.

Viewing 16 - 18 of 3,407 Reviews

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Great industry experience for resume-building; toxic corporate culture

Store Manager

The view of a coordinator

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