Cielo reviews

Hi, this is Cherice Schmidt – EVP, Client Services. Thank you for your candid feedback and for your five years of dedication to Cielo. I appreciate you highlighting the positive aspects of our workplace flexibility, including unlimited PTO and remote work options. However, I am deeply concerned about the anxiety and uncertainty you're experiencing regarding job security and compensation. I want to acknowledge the impact that organizational changes have had on you and your colleagues. While we must make difficult decisions to remain competitive in our evolving market, we understand these changes affect real people and their families. Your feedback about compensation, particularly regarding bonuses and merit increases, is heard and valued. We regularly review our total rewards structure to ensure competitiveness, and your specific concerns about healthcare costs and merit increases will be carefully considered in our ongoing evaluations. The perception that there's inequity between leadership and staff compensation is concerning, and I appreciate you bringing this to our attention. We strive for transparency in our decision-making processes, and your feedback helps us identify areas where we need to improve both our communication and our practices. I would welcome the opportunity to discuss your specific situation and concerns in more detail. Please reach out to me directly at Cherice.Schmidt@cielotalent.com.

Hi, this is Jen Santoleri, SVP – Client Services. Thank you for sharing your feedback about your experience at Cielo. I'm glad to hear that you valued our flexible work arrangements and were able to maintain work-life balance. These are important aspects of our workplace culture that we strive to maintain. I understand and acknowledge your concerns about job security and benefits. While organizational changes are sometimes necessary to adapt to market conditions, we recognize the impact these decisions have on our people. We regularly review our benefits package to ensure competitiveness, and your feedback about this will be taken into consideration as we continue to evaluate our total rewards structure. If you'd like to share more specific feedback about your experience, particularly regarding benefits and how we can better support our people during times of change, I welcome you to reach out to me directly at Jennifer.Santoleri@cielotalent.com.