Cielo reviews

3.6

67% would recommend to a friend

(1,573 total reviews)
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Marissa Geist

68% approve of CEO

53% positive business outlook

Cielo has an employee rating of 3.6 out of 5 stars, based on 1,573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

2K reviews
4.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

• Work life balance - WFH for employees outside of NCR. Employees residing in NCR requires to work onsite twice a month. • Flexibility - Can adjust shift if needed. • The management is not strict in approving vacation leaves.

Cons

• Benefits are not special compared to other companies. • Low merit increase. • Annual bonus is no longer guaranteed. • Ongoing lay offs since 2022.

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Cielo Response
1mo
Hi there, this is Stephen Byrd, VP – Candidate Generation. Thank you for your thoughtful feedback and for your five years of dedication to Cielo. I'm pleased to hear that our flexible work arrangements and work-life balance initiatives are making a positive impact – these are core elements of our employee value proposition that we strive to maintain. I appreciate your candid feedback regarding compensation, benefits, and organizational changes. As we navigate market conditions, we regularly review our total rewards structure to ensure competitiveness. While organizational changes have been necessary to align with business needs, we remain committed to making these decisions thoughtfully and transparently. Your suggestion about enhancing the merit increase program, particularly for long-tenured employees, is valuable feedback that we'll take into consideration as we continue to evolve our compensation strategies. If you'd like to discuss your specific situation or share additional thoughts, please feel free to reach out to me directly at Stephen.Byrd@cielotalent.com.
4.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good for entry level job and experience

Cons

None, friendly culture and respectable workplace

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Cielo Response
2mo
Hi there! This is Sachin Malhotra, SVP – Shared Services. Thank you for taking the time to share your positive experience at Cielo. It's wonderful to hear that you've found our workplace culture friendly and respectful, and that we're providing valuable experience for those starting their careers in talent acquisition. We take pride in creating an environment where entry-level professionals can learn, grow, and build strong foundations for their careers. Your feedback reinforces that we're succeeding in maintaining the supportive culture we strive for at Cielo. If there's anything you'd like to discuss about your career development journey with us, please feel free to connect with me at Sachin.Malhotra@cielotalent.com.
3.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Mainly remote, some roles require hybrid depending on client

Cons

Hard for career advancement. Compensation (bonus, benefits need improvement)

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Cielo Response
2mo
Hi there, this is Cherice Schmidt, EVP – Client Services. Thank you for sharing your feedback about your experience at Cielo. I'm glad to hear you appreciate our flexible work arrangements, which we've designed to balance both employee and client needs. I understand your concerns about career advancement and compensation. Career development is something we take seriously at Cielo, and I encourage you to work with your leader to create an Individual Development Plan (IDP) that maps out your career aspirations. As for compensation and benefits, we regularly review our total rewards package to ensure we remain competitive in the market. I'd welcome the opportunity to learn more about your specific career goals and how we can better support your growth at Cielo. Please feel free to reach out to me directly at Cherice.Schmidt@cielotalent.com.
Viewing 22 - 24 of 1,573 Reviews

Glassdoor has 1,923 Cielo reviews submitted anonymously by Cielo employees. Read employee reviews and ratings on Glassdoor to decide if Cielo is right for you.