Feb 16, 2026
Cielo Response
2moHi, this is Jen Santoleri, SVP – Client Services. Thank you for sharing your feedback about your experience at Cielo. I'm glad to hear that you valued our flexible work arrangements and were able to maintain work-life balance. These are important aspects of our workplace culture that we strive to maintain.
I understand and acknowledge your concerns about job security and benefits. While organizational changes are sometimes necessary to adapt to market conditions, we recognize the impact these decisions have on our people. We regularly review our benefits package to ensure competitiveness, and your feedback about this will be taken into consideration as we continue to evaluate our total rewards structure.
If you'd like to share more specific feedback about your experience, particularly regarding benefits and how we can better support our people during times of change, I welcome you to reach out to me directly at Jennifer.Santoleri@cielotalent.com.