Cielo reviews

Hi, this is Tara Cassady, EVP of Client Services for the Americas. We do work hard to maintain an unbeatable level of service excellence, and no one should ever feel like they have to sacrifice quality to achieve that. We know Cielo’s fast pace and delivery standards are not for everyone, but certainly am surprised that we are compromising integrity. I am sorry to read that you had such a poor experience, though, especially after working for us for three years – you should be proud of the positive impact you had on so many people’s lives during that time. Best of luck to you in your next career pursuit.

Hi, Sue Marks here, and I’m Cielo’s Founder and CEO. I’m still here, and I can assure you I read all of the online reviews we receive, as do our senior leaders. First, let me say Thank You for your three years of service. It’s something you should be – and I hope you are - proud of. When I think about how much our business has evolved in that period of time, I know you’ve gained a lot of experience, and that makes it even more disappointing to hear that you don’t feel empowered to own your success. And it makes it even more important that we DO hear it, really listen to it and take action to continue to improve. We pride ourselves on offering opportunities for internal mobility – whether that be through promotion or lateral movement, and I would say being a “yes man or woman” does NOT align with our values. Don’t get me wrong, using best practices in process and technology enablement does – but I always encourage our team members to bring forward new ideas and opportunities to improve. Please reach out to me, our People and Culture Business Partners or your leader to talk about the experiences that prompted you to write this review, your career path and what we can change to help you feel excited about your future here. That would be truly “owning your success," and I would welcome the opportunity to chat with you about what we’re doing well and where we can improve. My door’s always open and you can contact me any time at sue.marks@cielotalent.com.