Cielo reviews

3.6

67% would recommend to a friend

(1,573 total reviews)
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Marissa Geist

68% approve of CEO

53% positive business outlook

Cielo has an employee rating of 3.6 out of 5 stars, based on 1,573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

2K reviews
2.0
Nov 14, 2015

Potential Clients Take Note

Recommend
CEO approval
Business Outlook

Pros

Working remotely was a plus so that I did not have to drink the culture kool-aid. It was too sweet and artificial for my taste. However, you are only set up with a cheap laptop, no paid internet and no phone. I enjoyed the opportunity to work for more than one client. Some of my managers were ok.

Cons

Cielo is all about image without much substance. I saw again and again the impossible promises made to clients when we all knew that there was no possible way to deliver. Cielo will undercut the competition with lower rates just to get the business but then staff the account with too few recruiters, many with little to no true recruiting experience. Many people managers were in no way qualified. You've heard of the old boys club, well, Cielo is the old girls club. Pay was low, benefits laughable and bonuses continually shrinking.

3.0
Jan 6, 2015
Recommend
CEO approval
Business Outlook

Pros

The people at Cielo (formerly Pinstripe) are amazing. I had the best co-workers, some that I still keep in touch with today. The company puts on fun events such as potlucks and costume contests, so they just really know how to make things fun. The vacation time is also more than you'd typically receive at other companies. It is easy to move around in the company and gain a lot of experience. Overall, a really great place to start your career.

Cons

Compensation. This is the sole reason I left the company after being there for 3 years. The pay just doesn't make sense. Employees in the same role/job title sometimes make more money, or employees who have been with the company for less time make more money, or you get promoted but they claim its a "lateral move" so you don't actually get a pay raise. I asked for more money and was told we would "re-visit" the topic at a later date but that never happened. My request for a raise wasn't ever entertained in the slightest. I would have been happy with even $1 more per hour, just something to show that I was valued and my 3 years with the company was getting me somewhere. When I left the company I received a very significant increase in pay for doing similar work. The company also tends to take on more work/clients regardless of whether or not they have the manpower to take on the work which leads to overworked and under paid employees.

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Cielo Response
11y
Yes, you’re right, we are going to mention that we regularly review our compensation and benefits packages to ensure that they are competitive within our industry and the markets we serve. But we’ll also share that we are glad you had a positive experience overall and are disappointed that salary alone led you to seek employment elsewhere. Thank you for taking the time to share your feedback!
1.0
Mar 5, 2024

If this was the last place on earth

Recommend
CEO approval
Business Outlook

Pros

It still exists after all of the negative reviews from former clients and employees.

Cons

Everything. From over extending to underwhelming service to clients and employees treated as puppies in a mill.

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Cielo Response
2y
Hi there, this is Greg Summers, Chief Client Officer. Thank you for sharing your concerns. You mentioned Pinstripe. It sounds like you have been with us for a while. If so, I hope your tenure with us had some moments you can celebrate. Parts of your message are concerning, and it's hard to comment here without knowing more specifics about what you experienced. Please contact me at Greg.Summers@cielotalent.com so I can understand where we have opportunity to improve. Thank you.
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Glassdoor has 1,923 Cielo reviews submitted anonymously by Cielo employees. Read employee reviews and ratings on Glassdoor to decide if Cielo is right for you.