CarShop reviews

4.7

93% would recommend to a friend

(551 total reviews)
avatar

Roger Penske

97% approve of CEO

89% positive business outlook

CarShop has an employee rating of 4.7 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarShop employee rating is 33% above average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

551 reviews
1.0
Apr 10, 2022

The Death of Culture

Recommend
CEO approval
Business Outlook

Pros

there were lots of pro's when i started, but one by one they all withered away as the culture of the company went downhill

Cons

First and foremost, the statement that employees are pressured to give positive reviews is 100 percent true. I am one of those positive reviews years ago, I was asked to give a glassdoor review, i honestly didn't feel comfortable with it, so i simply didn't put one in. Well one day I was put in front of a computer, told not to get up until I put the review in. It came off as extremely inappropriate and high pressure, and like many other employees that same day, I gave the review rather than risk issues with my job. So on to the review of the company itself, long hours, lots of weekend hours without extra pay. Pay is substandard across the board, many that have left have found competitors in the automotive industry pay significantly more money. If you take any sort of promotion, be prepared to be offered a great deal less than the previous person that held that job, all to feed the corporate greed machine, and boy is it one greedy machine! Be prepared to be harassed and questioned every time you want to take vacation or PTO too. I literally had an instance where my pto day was cancelled one day prior, simply because company leadership had decided they wanted to have a meeting that day, no warning, just "your not taking the day off, too bad" Over my years there, i brought various concerns to the attention of my GM and the VPs, they took no action on any of it. A lot of fast talk, a lot of excuses, but at the end of the day they reward bad behavior, and they will punish you for reporting that behavior. I any many others who have escaped this horrendous excuse for a culture, all agree that your last day turns out to be one of the best days of your life, the day you realize that do to their no rehire policy, you can never work there again, even if someone tried to trick you or lure you back into your old job. Let that sink in for a moment, the last day at this company is literally a top 10 day of your life, that is how bad it is here.

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CarShop Response
4y
Thank you for the feedback. We're very sorry it did not work out for you and do wish you well on your next endeavor. I can’t say that I agree that CarShop’s culture has gone downhill. Our Culture and Values of integrity, caring for one another, fostering mutual accountability, being fair and equitable, providing opportunity through growth, driving innovation, and having a passion for success are at the forefront of our focus. We never want our associates to feel that leaving positive reviews is a requirement. The reason we solicit feedback, both good and bad, is to learn how we can improve. Hearing directly from our associates is the best way to know what they enjoy about CarShop, as well as what is frustrating them. At CarShop, we understand that work/life balance and having a positive culture are the keys to retaining great team members. We strive to provide all our associates with fair wages, a healthy work environment and of course, time off to recharge. I’m sorry to hear that this was not your experience. Again, we appreciate your feedback and wish you the best in the future.
5.0
Apr 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Friendly team all working towards shared goals. Great opportunities for growth and continuous mentoring.

Cons

long hours but this is sales.

5.0
Apr 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Been with the company for 3 year and has great room for progression within all departments, friendly staff and make all new colleagues feel welcome.

Cons

Can be some unsociable hours depending on department

Viewing 154 - 156 of 551 Reviews

Glassdoor has 557 CarShop reviews submitted anonymously by CarShop employees. Read employee reviews and ratings on Glassdoor to decide if CarShop is right for you.