CVS Health reviews

3.2

44% would recommend to a friend

(46,682 total reviews)
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David Joyner

49% approve of CEO

42% positive business outlook

CVS Health has an employee rating of 3.2 out of 5 stars, based on 46,682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CVS Health employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

47K reviews
1.0
Dec 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Pay is decent There are no other pros The program is trying to make me write 20 words but there are no other pros!!!! None.

Cons

Have to do things that have nothing to do with being an NP (lots of admin duties) Constant oversight, limited scope of practice and chart reviews do not allow you to practice to the full extent of your education. I do not feel like I should have to explain to upper management "why" I gave someone an antibiotic. Patients are rude and demanding and do not respect you as a medical professional You work alone and can get bombarded with multiple patients at once and they are rude and impatient because they have to wait Have to do DOT physicals and almost none of the patients have their forms filled out prior to coming and the exams are extremely time consuming The company needs to provide the NP with HELP! There should be a person checking in the patients and a tech to help!!! It's unreasonable to expect the NP to do everything for the visit from start to finish! Health insurance plan is terrible with very high deductibles and high monthly premiums

1.0
Nov 26, 2016

Resolution Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This position has gone under several other names in the past in order to make it difficult for candidates to find any reviews. The former titles were Quality Assurance Analyst, Grievance Analyst, Resolution Analyst, Caseworker, and so forth. The pros of this position is that it's an easy job for the short term for decent pay, if you have common sense and don't make a single mistake.

Cons

If you are a contractor, go into this position with low expectations; this way you are not hurt when you are inevitably let go. People who are older (50+) do not tend to last more than a week before being let go for -unknown- reasons. Contractors are hired in batches, with most being let go during training and shortly after training-until there is one left who gets a full-time employment offer. The full-time employees fall into different categories of just as toxic as the management, incompetent, callous, and kind. The kind employees typically find employment elsewhere. Generally, you need to know someone within the company to get a full-time offer.

1.0
Nov 6, 2016
Recommend
CEO approval
Business Outlook

Pros

The training team is really good.

Cons

• Performance metrics are implemented in such a way that employees rarely "earn" a max raise during your yearly review. • You're hired on and trained in two "skills". As you progress, you train in more "skills" which increases your workload. There is no compensatory pay raise as you demonstrate ability to provide support in multiple areas; you just increase your workload. So, you're almost incentivized to be good enough to not get fired, but not so good that they continue to train you because that just results in more calls. • The reason more calls/skills is a bad thing is because there's no upward movement. Rarely does a position become available, and when one does it's almost always filled based on seniority, not skill or ability. Upper-level positions are filled from outside the company, and mid-tier workers are content enough to just stay there, so there's no upward mobility for entry-level workers. Treat this job as training for another company. • Pay is bad. You start at $13/hr, which isn't terrible, but there's no increase as you learn more support skills, so ultimately you will be there for multiple years earning your paltry $0.20/hr or whatever annual raise. • Lack of pay increase means that people don't stick around. This means that level of service drops because your best employees leave. • Benefits are terrible. No coverage for any kind of ADHD medication. It was cheaper to take a coupon and go to Walgreens than it was to fill at the pharmacy I worked for.

Viewing 109 - 111 of 46,682 Reviews

Glassdoor has 49,102 CVS Health reviews submitted anonymously by CVS Health employees. Read employee reviews and ratings on Glassdoor to decide if CVS Health is right for you.