Pros
I can’t think of a single reason you’d want to work for Brightstar Wireless. Unless you like being treated like garbage and working for $8 an hour, don’t work here.
Cons
The base pay is $8 an hour, and if you don’t hit there ridiculous minimums, they will take away 100% of your commissions. Don’t forget about chargebacks. If you manager forgets to send a phone back to the warehouse, Brightstar covers their losses by charging the employee an excess of $500. Brightstar is always looking for mangers and sales reps to hire, because of that they hire anyone. The result is the managers are horrible. Rude, ignorant, and mine frequently sexual my harassed employee’s. After multiple complaints to upper management, they did nothing. The company has some very shady business practices. They will do whatever necessary to yield the biggest profits. This includes many cases of fraud that the company pressures you to do. They enforce you to purposefully lie to customers by promising free cellphones which in a short amount of time will bloat customers bill by $100’s of dollars.
