Does BrightStar Wireless pay their employees well?

According to anonymously submitted Glassdoor reviews, BrightStar Wireless employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at BrightStar Wireless. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at BrightStar Wireless?

38% of BrightStar Wireless employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BrightStar Wireless 2.7 out of 5 for work life balance, 2.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at BrightStar Wireless?

Sales Representative (11) , Store Manager (9) , Manager (6) , District Manager (5) , Assistant Manager (3) , Assistant Store Manager (3) , Sales Associate (3) , Sales Floor Representative (3) , Wireless Specialist (3) , Mobile Expert (2) , Warehouse Associate (2) , Wireless Sales Consultant (2)

What are the pros of working at BrightStar Wireless according to real employee reviews?

"Fun cruise trips, People that worked for me were awesome" ((in 4 reviews)); "Good Benefits" ((in 4 reviews)); "I had nice coworkers" ((in 3 reviews)); "Creative Freedom" ((in 3 reviews))

What are the cons of working at BrightStar Wireless according to real employee reviews?

"Upper management is joke!" ((in 9 reviews)); "bad management." ((in 6 reviews)); "When I left it was 35% of your commission being taken away, andt one time it was 50%, or even 100%." ((in 5 reviews)); "The result is the managers are horrible." ((in 3 reviews)); "Above my store manager there was never anyone to help" ((in 3 reviews))

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BrightStar Wireless

BrightStar Wireless reviews

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2.7

38% would recommend to a friend

(101 total reviews)

Bart Bess & Jafus (Jay) Palmer

48% approve of CEO

34% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.9

Career opportunities

2.7

Work/Life balance

2.6

Compensation and benefits

2.5

Culture & values

2.5

Senior management

BrightStar Wireless has an employee rating of 2.7 out of 5 stars, based on 101 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BrightStar Wireless employee rating is 24% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

101 reviews

5.0

Aug 25, 2025

The truth

In home caregiver

Recommend

CEO approval

Business Outlook

Pros

Fast paced, hard-working, excellent, good, awesome

Cons

The only problem was the short hours

2.0

Oct 14, 2024

Not what it was

Bi developer

Recommend

CEO approval

Business Outlook

Pros

Large infrastructure that allows easier work

Cons

Turnover is high and often

4.0

Sep 18, 2024

BAS

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Great Place to Work and very generous benefit package

Cons

Under-staffed service area with too many clients and projects to handle by a very small team

Viewing 1 - 3 of 101 Reviews

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