Does BrightStar Wireless pay their employees well?

According to anonymously submitted Glassdoor reviews, BrightStar Wireless employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at BrightStar Wireless. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at BrightStar Wireless?

38% of BrightStar Wireless employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BrightStar Wireless 2.7 out of 5 for work life balance, 2.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at BrightStar Wireless?

Sales Representative (11) , Store Manager (9) , Manager (6) , District Manager (5) , Assistant Manager (3) , Assistant Store Manager (3) , Sales Associate (3) , Sales Floor Representative (3) , Wireless Specialist (3) , Mobile Expert (2) , Warehouse Associate (2) , Wireless Sales Consultant (2)

What are the pros of working at BrightStar Wireless according to real employee reviews?

"Fun cruise trips, People that worked for me were awesome" ((in 4 reviews)); "Good Benefits" ((in 4 reviews))

What are the cons of working at BrightStar Wireless according to real employee reviews?

"Upper management is joke!" ((in 9 reviews)); "bad management." ((in 7 reviews)); "When I left it was 35% of your commission being taken away, andt one time it was 50%, or even 100%." ((in 6 reviews)); "Pay was bad company laid off people when they merged with T" ((in 5 reviews)); "No overtime, bad commission, can't keep veteran reps here, bad charge backs, horrible training, distant bosses, no want to move up in company because managers don't last very long" ((in 4 reviews))

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BrightStar Wireless

BrightStar Wireless reviews

2.7

38% would recommend to a friend

(101 total reviews)

Bart Bess & Jafus (Jay) Palmer

48% approve of CEO

34% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.9

Career opportunities

2.7

Work/Life balance

2.6

Compensation and benefits

2.5

Culture & values

2.5

Senior management

BrightStar Wireless has an employee rating of 2.7 out of 5 stars, based on 101 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BrightStar Wireless employee rating is 24% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

101 reviews

5.0

Aug 30, 2018

Sales Consultant/Assistant Manager

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Transparent and accountable management Competitive comp plan Rewarding opportunities, contests, and awards Room for promotion and professional growth Relatable staff Open door policy

Cons

This is a results-driven company. If you are not hungry for more each day you will not be successful with Brightstar. This could be interpreted as a con if you are "just looking for a job". This is not an hourly position. Familiarity with sales business models, self-motivation, and an open mind to growth and accountability are critical traits to possess. As far as cons go, I personally didn't see any glaring issues for the business model.

4.0

Aug 5, 2018

brightstar is a good company to work for from what I see so far.

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

they have great commision and are very motivating to help you make your sells goal

Cons

I honestly cant think of any at the moment

1.0

Jun 29, 2018

NO HR, NO WORRIES

Sales representative

Recommend

CEO approval

Business Outlook

Pros

If you can sell you can make decent money but nothing like with Verizon or T-Mobile

Cons

Terrible upper management and no HR department. This leads to tons of issues between employees and managers as we have no one on our side. My manager tells us all the time how his DM’s are always constantly berating him about things he cannot control such as traffic. How can we decide if someone comes in to our store?

Viewing 85 - 87 of 101 Reviews

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Sales Consultant/Assistant Manager

brightstar is a good company to work for from what I see so far.

NO HR, NO WORRIES

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