Avaya reviews

3.3

46% would recommend to a friend

(3,581 total reviews)
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Alan Masarek

45% approve of CEO

30% positive business outlook

Avaya has an employee rating of 3.3 out of 5 stars, based on 3,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Apr 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Great Pay-Best I've seen commission wise for sales its 70/30 Car Mileage 55 cents a mile Corporate Expense account-Typically $1,000k a month is what management is ok with- could be more if your really closing deals Channel/Business partner model for leads and opportunity's

Cons

A lot of micromanagement you live inside sales force.com- management is always asking for updates constantly A lot of channel conflict- business partners fighting over existing accounts and not hunting for net new Hard to get resources for escalations because the company is so big no one knows where to go for help Not every company is familiar with Avaya- Cisco kills us on marketing and you would think it would be easy to get meetings as a manufacturer not necessarily Companies don't have money to keep upgrading their phone equipment, accounts dry up so you are always looking for new deals/opportunities I have a $1.3 million dollar quota and it just kept on getting bigger every year

1.0
Apr 22, 2011
Recommend
CEO approval
Business Outlook

Pros

Excellent opportunity to observe what it means to manage upwards Some very good and very loyal employees at the lower levels

Cons

Senior ranks are more or less a plethora of self promoting politicians with little or no appreciation for the people doing the work. Employees with long tenure as the least valued. There is an interesting dynamic where US/NA employees consistently are pushed to work very hard and offshore employees consistently are given uninteresting work and report that they have great work life balance (i.e. they do not feel they need to work very hard).

Viewing 265 - 267 of 3,581 Reviews

Glassdoor has 4,093 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.