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      Avaya

      Is this your company?

      Avaya reviews

      3.3

      46% would recommend to a friend

      (3,581 total reviews)
      avatar

      Alan Masarek

      45% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      Avaya has an employee rating of 3.3 out of 5 stars, based on 3,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      4K reviews
      3.0
      Aug 26, 2013

      On a downward trajectory.

      Senior consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best parts are the high caliber of technical people along with some good products. If you're in a technical team, then that team is probably very competent and has good people. Your direct manager could be okay too (but there is a risk he'll be a bozo). Fortunately, he won't stick around more than 2-3 years at most because there will be a re-org.

      Cons

      Radical cut to benefits in the last 12 months: medical, 401k. No meaningful salary increases for many years. The further up you get in management, the more dysfunctional and clueless they are. It's like people with no skill and just an MBA are running the company.

      1.0
      Aug 4, 2013

      A company with apparent hostility towards it's US and North American employees that is drastically shrinking itself.

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The money was there, and the flexibility to work from home. The people left are still top notch, even if they are incredibly overworked.

      Cons

      No career path or growth. No bonuses or pay raises. Quarterly staff reductions and "Enhanced Separation Packages" with yearly furloughs targeted only at the US employee base. Health benefits that were once decent and competitive are a joke now. There is no matching 401k as all matching (50% of the first 3% contributed) is tied to EBITDA numbers the company has never once met. Morale doesn't exist anywhere in the company. When the Senior Managers and Directors openly complain about how bad it is on conference calls, there is a serious problem and no one seems to care. Constant staff cuts and outsourcing has erased all loyalty to the company and put in place an "I don't care what happens to this place" attitude with the employees. Senior Management repeatedly acting like they know how to run our customers business better than they do as they force new processes and products out the door.

      Viewing 262 - 264 of 3,581 Reviews
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      ReviewsAvaya reviews

      Glassdoor has 4,093 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.