Easy to get lost in the shuffle and as a salesman all you are is a number - Territory Account Manager Avaya Employee Review

3.0
Apr 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Great Pay-Best I've seen commission wise for sales its 70/30 Car Mileage 55 cents a mile Corporate Expense account-Typically $1,000k a month is what management is ok with- could be more if your really closing deals Channel/Business partner model for leads and opportunity's

Cons

A lot of micromanagement you live inside sales force.com- management is always asking for updates constantly A lot of channel conflict- business partners fighting over existing accounts and not hunting for net new Hard to get resources for escalations because the company is so big no one knows where to go for help Not every company is familiar with Avaya- Cisco kills us on marketing and you would think it would be easy to get meetings as a manufacturer not necessarily Companies don't have money to keep upgrading their phone equipment, accounts dry up so you are always looking for new deals/opportunities I have a $1.3 million dollar quota and it just kept on getting bigger every year

Explore other reviews about Avaya

5.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, highly skilled co-workers, flexible remote environment

Cons

Several layoffs during the last years

1.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

Cons

The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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