Avaya reviews

3.3

46% would recommend to a friend

(3,581 total reviews)
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Alan Masarek

45% approve of CEO

30% positive business outlook

Avaya has an employee rating of 3.3 out of 5 stars, based on 3,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Mar 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, good benefits, cutting edge technology in a global corporation in the Business to Business space. You get to interact with people all over the world.

Cons

Metrics driven, but the metrics don't alway make sense to the employees. Get trained on values annually but doesn't seem to apply to management. Pay raise slow to non-existent. Layoffs annually or even more often often. Drive to move support to Business partners is losing once profitable business lines. Penny wise and pound foolish. Limited training opportunities. Online training is all very well but sometimes you need more.

1.0
Dec 12, 2013
Recommend
CEO approval
Business Outlook

Pros

The products are without exception really good, and do solve business problems for customers. Sales cycles have reduced, and offer better opportunity for sales associates to make quota.

Cons

Management, particularly top management, are quick to blame foot soldiers for problems at the company - even for issues that lower levels cannot begin to influence. Management also regularly receives bonuses, while the rank and file haven't received regular bonuses for nearly 4 years now. Continual cuts to staff (particularly to remove those who have been long-term employees) have taken many functions down to bare bones - or less - making everyone's jobs more difficult. New geographies have stretched resources further. If you are not well aligned with someone who is EC+1 you will have a harder time, no matter what your role is. Very limited opportunities for advancement, although the number of more senior staff leaving lately is opening up roles - they tend to fill from the outside. A Cisco pedigree seems almost essential for success.

3.0
Dec 10, 2013

Demoralizing at times

Recommend
CEO approval
Business Outlook

Pros

Great team members and immediate management. Great technology. Day to day job is fun and interesting.

Cons

Senior management has no loyalty downward. No one is appreciated. Compensation plan is designed to limit earning ability. Company never has employees interest in mind from a compensation standpoint. No raises in the US. Benefits keep getting worse. Mid-level managers and above all 'manage up'. No one cares about the day to day happenings.

Viewing 259 - 261 of 3,581 Reviews

Glassdoor has 4,093 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.