Avaya reviews

3.3

47% would recommend to a friend

(3,581 total reviews)
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Alan Masarek

46% approve of CEO

30% positive business outlook

Avaya has an employee rating of 3.3 out of 5 stars, based on 3,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Jun 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Some of the best managers I have had in my 30 year career have come from Avaya. There are still a lot of talented, committed people who earnestly strive to make a difference. Reliable collaboration and contact center products built on a 120 year communications legacy from Bell, AT&T, and Lucent.

Cons

Company president sees employees as expensive slackers and channel partners as expendable. Poor benefits: no 401k matching, poor health coverage, "discretionary vacation" (as much as you want if your manager will allow you to take it), and draconian expense policies that restrict everything from how you travel and where you stay to what you can drink with your dinner. Massive debt coupled with declining revenue has the company teetering on the edge of bankruptcy or a firesale.

2.0
May 31, 2016

YMMV

Recommend
CEO approval
Business Outlook

Pros

They have very good technology. Most of the people are great! As usual, your experiences will depend on your manager.

Cons

Poor Management especially in sales. Marketing is non-existent. Never got a raise in salary in the 7 years I worked there.

2.0
May 27, 2016

Avaya in decline

Recommend
CEO approval
Business Outlook

Pros

Good people, good products

Cons

Overshadowed with Avaya's heavy financial decline and massive debt

Viewing 148 - 150 of 3,581 Reviews

Glassdoor has 4,092 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.