Avaya reviews

3.3

47% would recommend to a friend

(3,581 total reviews)
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Alan Masarek

46% approve of CEO

30% positive business outlook

Avaya has an employee rating of 3.3 out of 5 stars, based on 3,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Apr 14, 2016

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Has the largest Customer base in Enterprise and mid market UC IP PBX, and contact center solutions with an excellent video solution. Trying to growth SDN customer base with good solid products.

Cons

Lack of clear channel growth strategy and extremely slow Cloud evolution has allowed competitors to attack installed based. Networking products have not taken hold in market dominated by larger and smaller Networking rivals. Lack of innovation has caused little differentiation and allowed competition to raise doubts of survival.

1.0
Mar 17, 2016

The Good Old Boy Network Gone Wrong

Recommend
CEO approval
Business Outlook

Pros

Generally speaking, it's the largest grouping of underachievers ever witnessed in one workplace (low expectations). Promotion of inexperienced interns & employees who have no managerial abilities or knowledge abounds.

Cons

The lack of leadership & basic accountability between staff and subordinates is astounding. Lack of very basic standard procedures (I. E.: process documentation, common courtesy, etc.) has resulted in mass chaos.

1.0
Mar 3, 2016

Avaya needs C Level leadership change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I cannot in honesty put anything in Pros at this point in time.

Cons

CEO and many other high in leadership lead by fear based management. Stick always. That approach is with customers and employees as well, despite what they claim. Layoffs often.High debt. Poor bond rating. No real plan to pull out of serious decline.

Viewing 151 - 153 of 3,581 Reviews

Glassdoor has 4,092 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.