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      Avaya

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      Avaya reviews

      3.3

      46% would recommend to a friend

      (3,581 total reviews)
      avatar

      Alan Masarek

      45% approve of CEO

      30% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.4

      Culture & values

      3.4

      Compensation and benefits

      2.8

      Senior management

      2.8

      Career opportunities

      Avaya has an employee rating of 3.3 out of 5 stars, based on 3,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Jan 3, 2010

      A view from the inside

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Quality products. Dedicated to the medium and large business segment of the marketplace. Wekk known reputation. Global market presence. Recently acquired Nortel, so opportunities have increased.

      Cons

      Focus on the needs and requirements of the small business segment (<50 users) is fading. Limited career advancement opportunities from within the organisation. Would rather hire from the outside marketplace than promote from within.

      1.0
      Dec 29, 2009

      Turned around operation delivering $2mm in cost reductions and cast to curb with entire operation

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best in industry products Innovative product delvelopment Dedicated personnel Better than average pay and benefits - even though they are reducing each year

      Cons

      Poor perfomance management Extremely poor process control, management, and improvement Legacy "Old AT&T" dancers who politic and provide no value ad and will throw anyone "under the bus" You will work hard for the companies future without ever knowing if you will be a part of it - they will provide lip service that this is important You will always wonder whether the job that they told you was "criticial" will be phased out in the next month

      3.0
      Dec 22, 2009

      Lots of great people, but many negatives

      R&d-related
      Recommend
      CEO approval
      Business Outlook

      Pros

      Avaya has some amazingly brilliant engineers. In R&D, the company at least tends to explore new trends (though not always follow them). The compensation is acceptable. The atmosphere at the lower levels of R&D is very friendly, though quite busy.

      Cons

      Since the sale to private equity, Avaya has gutted its workforce in R&D. Projects now suffer from a lack of experienced talent. The company has moved to ruthlessly become profitable at the expense of long term growth and success. Morale is significantly lowered by constant layoffs. Decisions are often made by those who are not best qualified to make them.

      Viewing 3448 - 3450 of 3,581 Reviews
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      Glassdoor has 4,093 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.