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American Red Cross

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American Red Cross reviews

3.3

50% would recommend to a friend

(4,611 total reviews)
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Gail McGovern

70% approve of CEO

49% positive business outlook

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Jun 24, 2014
Recommend
CEO approval
Business Outlook

Pros

The company offers a fairly good time off policy. It is the only area of the job where senority and experience is rewarded.

Cons

The company has really gone down in the years since I began working there. The mindset of the company is to complete as much work as possible with as few employees as possible. They invest their money in the wrong things. While I was employeed there we went three years with out pay raises due to poor leadership decisions. My management did not reward good work ethic. Myself and others in my department would go above and beyond, work long hours, weekends, etc. and it became expected instead of appreciated. They do no reward experience or knowledge.

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American Red Cross Response
11y
Thank you for taking the time to leave a review and address your concerns. We are sorry to hear about your negative experiences with our organization. We want all of our employees to feel valued and as though they are fairly compensated for their work. We appreciate your feedback and will pass it on to our leadership team.
1.0
May 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Great people to work with daily

Cons

They are constantly changing rules and I have actually lost money working for them since I started three years ago. They are going to go bankrupt in a few years if they don't make some changes but sticking it to the little man isn't my recommendation. I suggest paying your CEO's a few hundred thousand less per year so you can keep your good, hardworking employees. The car reimbursement program (Runzheimer) is a joke and they pay less than $185/month for their employees to use their own vehicles to do the job. Putting over 20,000 miles per year on our own vehicles and getting a stipend of less than $200/month is obnoxious. Our mileage reimbursement averages only 15-18 cents per mile. You want to hire sales people but no right minded sales focused employee is going to work for the money you are offering. Most sales individuals have a car stipend of $400-700/ month on top of their salary and commisions/bonus. Helping save lives is a great feeling but when you are getting ripped off in the process it begins to make you re-think your employment with this organization. It cost a lot of money to train new employee's and I would think they would want to do something to keep those that have stuck it out so that expense isn't an issue. The mindset among the leaders is "if you don't like it then leave!" That is a terrible attitude to have when all of this can be fixed and it just costs the organization MORE money! This organization is a big let down and it's time for the senior directors/CEO's to make a sacrifice to save it.

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American Red Cross Response
12y
Thank you for taking the time to leave a review; we appreciate you addressing your concerns around car and mileage reimbursement. Our program was designed to reimburse qualified employees fairly and equitably while also ensuring that our donors' dollars are spent wisely. We always appreciate feedback; your comments concerning reimbursement and meeting efficiency will be passed on to our leadership team as they look for ways to improve our organization.
3.0
May 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Your career is up to you. If you are brave and proactive, there are many opportunities for advancement. If you sit back and wait, or if you fail to seize opportunity, you'll sit in your chair for ever. The organization doesn't grow, so you have to move where opportunity is...many people have been here 10+ years so seats at each level usually stay filled. And, of course, it's the Red Cross. One of the best brands and one of the noblest of missions.

Cons

Crappy senior leadership. The Red Cross subscribes to the idea that the best managers come from private sector. Senior leadership is therefore comprised of retirement-age, ex-executives who don't get along with each other (almost all white males) and each want to build their own fiefdom. Each is convinced their private-sector experience uniquely provides them with the only strategy for "saving the Red Cross"...it's interesting that no executive comes to the Red Cross from the private-sector without professing the need to "save the Red Cross." The result is the rest of the organization competes for resources, and frequently serve as soldiers in years-simmering feuds between this exec and that one. If you consistently excel, you can make it to Sr./Exec Director, if you are lucky but probably not above that. It's a good place to start or finish your career; not the best for mid career.

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American Red Cross Response
12y
Thank you for your review and praise for our mission. Although we disagree with your assertions about the dynamics of our senior leadership team, we do believe that the success of the Red Cross depends upon interdepartmental collaboration from the top down, and that no one person or entity holds all of the solutions to solve our organization’s challenges: it must be a team effort. We appreciate your feedback.
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Glassdoor has 5,267 American Red Cross reviews submitted anonymously by American Red Cross employees. Read employee reviews and ratings on Glassdoor to decide if American Red Cross is right for you.