Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (68) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Lab Technician (40) , Team Supervisor (40) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 427 reviews)); "Some benefits were good like tuition reimbursement and admin leave." ((in 249 reviews)); "Great Coworkers and Supivisors" ((in 112 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 79 reviews)); "Organization has a great mission" ((in 62 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 312 reviews)); "Pay is low and when disaster strikes you have to be willing to man shelters with the volunteers." ((in 291 reviews)); "Long hours and often with short notice due to emergencies." ((in 149 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 133 reviews)); "leadership is poor and not supportive" ((in 106 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

American Red Cross reviews

3.3

50% would recommend to a friend

(4,611 total reviews)

Gail McGovern

70% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Compensation and benefits

3.1

Career opportunities

2.9

Senior management

2.8

Work/Life balance

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Jul 17, 2014

Account Manger - Donor Recruitment

Account manager

Recommend

CEO approval

Business Outlook

Pros

Some of the people are great, volunteers are very dedicated.

Cons

Blood Services is In the middle of a re-org, at the beginning of the "re-engineering" we were told that blood services need to cut 20% out the budget ASAP. Basically, upper management re-engineered themselves in to good jobs & never looked back. Upper management has no focus on the blood donor, or sponsor - it is okay to make donors wait. And push corp. sponsors to do more.

American Red Cross Response

11y

Thank you for your feedback; we agree that our volunteers are dedicated and amazing. Although our re-engineering and ensuing changes were necessary, we recognize that this has been a difficult time for many. We know that our employees and our donors/sponsors are vital to fulfilling our mission and are currently working on initiatives to improve satisfaction all around.

3.0

Jul 16, 2014

Great Mission. Poor execution.

Lead call center performance

Recommend

CEO approval

Business Outlook

Pros

It is wonderful to be a part of the Red Cross mission and what it stands for. I have met a wide variety of fantastic people here and we all have the same passion for saving lives.

Cons

Decisions made up the ladder are making it impossible to continue working there. Communication between levels of management is slight at best.

American Red Cross Response

11y

Thank you for your review. We are so pleased to hear your positive comments about our mission and the people you have encountered working with us. We are sorry to hear your concerns about communication and decision making and agree that employee satisfaction is vital to good performance and success of the organization. We will pass your feedback on to our leadership team.

2.0

Jul 14, 2014

If I knew then what I know now

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

I was given an opportunity to learn the ins and outs of non profit accounting shortly out of college. This was my first real professional experience and I appreciate the opportunity.

Cons

After about six months, the training stopped and I was thrown in head first. The management of the department I'm in is poor to say the least. I currently work under constraints that no one else seems to be subjected to. The pay for the industry is not competitive and the raises are minimal.

American Red Cross Response

11y

Thank you for your review. We are glad that you gained valuable experience in your first job out of college and are sorry to hear that you were disappointed six months in. We encourage you to speak with your supervisor or HR Advisor about your experience, as it may assist in improving onboarding down the road. Finally, as a nonprofit we must do our best to fairly compensate our employees while being mindful of our donors dollars. We are always looking for ways to reward our valuable employees. Thank you for your feedback.

Viewing 175 - 177 of 4,611 Reviews

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Jobs at American Red Cross

Blood Collection Driver

Blood Collection Staff - Customer Service

Blood Collection Driver

Blood Collection Driver

Blood Collection Staff - Customer Service