Does Aegis pay their employees well?

According to anonymously submitted Glassdoor reviews, Aegis employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Aegis. This rating has decreased by 24% over the last 12 months.

How satisfied are employees working at Aegis?

45% of Aegis employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Aegis 2.4 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Aegis?

Customer Service Representative (175) , Senior Executive (51) , Team Leader (49) , Executive (48) , Customer Service (30) , Assistant Manager (23) , Customer Care Executive (23) , Customer Service Executive (21) , Manager (20) , Customer Service Associate (16) , Operations Executive (14) , Atencíon Al Cliente (13) , Executive Operations (13) , CSE (12) , Associate (11)

What are the pros of working at Aegis according to real employee reviews?

"The people and team leaders are great" ((in 43 reviews)); "good work environment and development." ((in 38 reviews)); "Good working environment and we can enjoy working with different people's." ((in 37 reviews)); "Good work culture and good environment" ((in 35 reviews)); "Good work culture" ((in 22 reviews))

What are the cons of working at Aegis according to real employee reviews?

"Less Salary But manageable for single person" ((in 116 reviews)); "Poor management of employees." ((in 97 reviews)); "low pay and management not interested" ((in 43 reviews)); "Poor work life balance and no rewards for your work" ((in 29 reviews)); "no benefit of health" ((in 15 reviews))

What are employees saying about Aegis layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Aegis layoffs and their outlook for job security at Aegis in 2026.

Aegis reviews

3.2

45% would recommend to a friend

(1,583 total reviews)

Lance Rosenzweig

51% approve of CEO

49% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.8

Culture & values

2.8

Career opportunities

2.5

Senior management

2.4

Work/Life balance

2.3

Compensation and benefits

Aegis has an employee rating of 3.2 out of 5 stars, based on 1,583 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aegis employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Mar 6, 2011

The people you work with make the job, not the job itself.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

the people. if it was not for the employees the work there it would be very hard to come to work everyday

Cons

they have no respect for u, they dont care if ppl have fam problems or not. if ur sick o well come to work so u can get everyone else sick to. late ur in big trouble, have a doc appt. wait in line. only 36 ppl cn be off a day and if u request a day off and its filled u r out of luck,.

2.0

Mar 5, 2011

With better benefits and compensation Aegis would be a better place to work, i have been there for 3 years with no raise

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The supervisors & coworkers make it a good place to work, I really wish upper management had to deal with what we do on a daily basis

Cons

I believe that they need to focus more on Customer Service than the Average handle time that we are required to meet.

4.0

Feb 25, 2011

Aegis has always been good to me in over 5 years employment, I have no complaints there

Ccr/agent

Recommend

CEO approval

Business Outlook

Pros

good hourly and good bonus if u apply urself, key is being legal ethical and moral on the job, and being honest, treating ur customers like family

Cons

benefits (medical mainly) are not good, dental, vision is ok, does not match 401k

Viewing 1570 - 1572 of 1,583 Reviews

Jobs at Aegis

Non Voice Customer Service - Short term contract! (1-2 Months)

Customer Service Representative - Airline Industry [Mandarin & English Speaker]

Customer Service (Optical & Imaging Brand) - Day Shift Only!

Customer Service English (Telco) - May Intake!

Aegis

Aegis reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

The people you work with make the job, not the job itself.

With better benefits and compensation Aegis would be a better place to work, i have been there for 3 years with no raise

Aegis has always been good to me in over 5 years employment, I have no complaints there

Jobs at Aegis

Aegis reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Aegis reviews FAQs

Jobs at Aegis