AMS reviews

3.5

60% would recommend to a friend

(2,852 total reviews)
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Gordon Stuart

60% approve of CEO

47% positive business outlook

AMS has an employee rating of 3.5 out of 5 stars, based on 2,852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AMS employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

3K reviews
1.0
Oct 18, 2015

More talk than action

Recommend
CEO approval
Business Outlook

Pros

Good location. You can go to work in casual clothes. Lenient with options to work from home and slide shifts in special cases.

Cons

Low salary. Poor benefits package. Salary inequality within the company. Management keeps on promising changes but I don't see anything. Every town hall, they have action plans or development plans but I don't see any improvements. I feel like they use these promises to dangle in front of employees who are thinking of resigning so they won't push through with their plans and wait and see what happens, but their plans conveniently take so long to actually happen (if they do happen). Management always gives timelines that they never pull through with and do not provide any explanations why.

3.0
Sep 23, 2015

Competence, Ability (Manila, Philippines Site)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Staff, Very light environment - frontline employees are very cooperative. New HR is more competent than the previous one. Facilities has improved a lot - and we are realising the efforts of the new Facilities Manager.

Cons

I guess I just have a problem with the temper of the Centre Head, in our last APAC townhall he spoke about being "profiled" by John Collington? I wasn't sure if that was a criticism to the leadership he is getting; more so we thought it was very inappropriate to have vented out in that venue. There is also lack of follow through, they are only great during the onset - example is this work stream project, which at first was very hyped but i moving on I just see them smoking at the 9th floor more often than ever.

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AMS Response
10y
Thanks for your comments. I am pleased to read your comments about the improvements you have seen As you know I visited the centre in June and have been really pleased with the progress that has been made since then. However, I would be really interested to hear more about your experience in the Manila office and particular your comments about the Centre Head and progress on Project Leap. Please contact me in confidence at sheena.cartwright@alexmann.com
1.0
Feb 24, 2015

Worst working experience I've had.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

SOME of the members of my team were competent, good people.

Cons

I worked on-site at a client in NC. The client itself was a nightmare to deal with but these comments are only about AMS. We had no on-site management for my team until the last few weeks I was there. Incompetence of other team members was completely ignored because of their seniority and despite the fact that there were a litany of officially logged complaints against certain individuals who never saw disciplinary action. And if a member of the business decides to abuse you...don't expect anyone from AMS's management to go to bat for you. The only advice you will get is to bend over and take it with a smile on your face. I should have guessed at this from the beginning from the obvious revolving door aspect. Within a month of my start date, 3 people on the team had left. The corporate HR department in AMS is a complete joke. Submitting a request ticket to them typically saw at least one week turn-around time, if there was even a response at all. It took me two months to receive my insurance cards due to HR providing an incorrect address to the insurance company which, to this day I have no idea how they even got. I ended up having to fix the problem with the insurance company directly. No apology or admission of culpability from AMS HR. Just a chipper email from some derpy little moron thanking me for contacting them about my issue and asking me to do so again if I have any further problems....as if. In the end I can only blame myself for taking a job I knew I didn't really want. AMS's business model is to provide outsourced recruiting to companies that are too lazy and/or stingy to hire their own recruiters. Don't be fooled by the "on-site" aspect of the job. AMS is just another agency and unless you are that type of recruiter, you will not grow or thrive there.

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AMS Response
11y
So sorry to hear about your experiences. I am keen that we learn from this and would appreciate any more information you are comfortable sharing. Please get in touch at lisa.forrest@alexmann.com
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