AMS reviews

3.5

60% would recommend to a friend

(2,852 total reviews)
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Gordon Stuart

60% approve of CEO

47% positive business outlook

AMS has an employee rating of 3.5 out of 5 stars, based on 2,852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AMS employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

3K reviews
1.0
Aug 31, 2014
Recommend
CEO approval
Business Outlook

Pros

The client base is high profile and impressive, unfortunately.

Cons

Disconnected leaders and "supervisors", yelling at subordinates and driving fear into the service centres. A truly disgusting, authoritative and aggressive culture being driven out of Singapore and UK into RPO accounts. I was bullied by my manager, who also bullied my team. Poor retention, I had 4 managers in 1 year. Aggressive leaders, nasty culture, intimidating and sarcastic leadership. AMS hires rookies that will not speak up when bullied and threatened.

1.0
Aug 9, 2014
Recommend
CEO approval
Business Outlook

Pros

There are no pros, nothing what so ever

Cons

Purely money driven, great client base but they haven't got a clue what they're doing with the clients, no speciality in delivering, hire people with no experience just to put bums on seats, heading towards agency recruitment, poor management, its all about who you know and not what you know. Offer no sort of training to new starters.. basically its the worst place I've ever worked, cleaning dishes at a restaurant beat this place

1.0
Apr 27, 2026

Time for change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible and remote working Great company but with the right leadership

Cons

Since the leadership change last year, the culture within AMS has deteriorated significantly. The new CDTO’s approach has created an environment that feels increasingly toxic and unsustainable for many employees. There is a strong sense that every problem is expected to be solved—or sidelined—by AI, often without realistic planning, sufficient resources, or input from the teams actually responsible for execution. This has led to confusion, constant shifting priorities, and a lack of meaningful support for getting work done effectively. At the same time, workloads have increased to an unsustainable level. Expectations continue to rise, but without additional resources or clear prioritization. Many teams are stretched thin, juggling multiple high-pressure initiatives with tight deadlines, which only adds to the stress and makes it difficult to maintain quality or balance. More concerning is the leadership style. Communication often feels driven by pressure and fear rather than clarity or collaboration. Many employees feel they are operating under constant scrutiny, which has contributed to widespread stress, anxiety, and low morale across the department. It’s becoming common to hear colleagues express reluctance to come into work, not because of the workload itself, but because of the atmosphere.

Viewing 127 - 129 of 2,852 Reviews

Glassdoor has 3,223 AMS reviews submitted anonymously by AMS employees. Read employee reviews and ratings on Glassdoor to decide if AMS is right for you.