Worst working experience I've had. - Anonymous employee AMS Employee Review

1.0
Feb 24, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

SOME of the members of my team were competent, good people.

Cons

I worked on-site at a client in NC. The client itself was a nightmare to deal with but these comments are only about AMS. We had no on-site management for my team until the last few weeks I was there. Incompetence of other team members was completely ignored because of their seniority and despite the fact that there were a litany of officially logged complaints against certain individuals who never saw disciplinary action. And if a member of the business decides to abuse you...don't expect anyone from AMS's management to go to bat for you. The only advice you will get is to bend over and take it with a smile on your face. I should have guessed at this from the beginning from the obvious revolving door aspect. Within a month of my start date, 3 people on the team had left. The corporate HR department in AMS is a complete joke. Submitting a request ticket to them typically saw at least one week turn-around time, if there was even a response at all. It took me two months to receive my insurance cards due to HR providing an incorrect address to the insurance company which, to this day I have no idea how they even got. I ended up having to fix the problem with the insurance company directly. No apology or admission of culpability from AMS HR. Just a chipper email from some derpy little moron thanking me for contacting them about my issue and asking me to do so again if I have any further problems....as if. In the end I can only blame myself for taking a job I knew I didn't really want. AMS's business model is to provide outsourced recruiting to companies that are too lazy and/or stingy to hire their own recruiters. Don't be fooled by the "on-site" aspect of the job. AMS is just another agency and unless you are that type of recruiter, you will not grow or thrive there.

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AMS Response
11y
So sorry to hear about your experiences. I am keen that we learn from this and would appreciate any more information you are comfortable sharing. Please get in touch at lisa.forrest@alexmann.com

Explore other reviews about AMS

5.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

AMS has great culture, they care about the people who work at the company.

Cons

Client relationships can be difficult

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AMS Response
3mo
Thank you for sharing your experience. It’s great to hear our culture and the care we show for our people have made a positive impact. That sense of support and connection across teams is something we work hard to nurture every day. We also recognize that client relationships can be complex at times. Supporting our teams to navigate those environments with confidence and collaboration remains an important focus for us. We appreciate your feedback and your contribution to AMS.
1.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible and remote working Great company but with the right leadership

Cons

Since the leadership change last year, the culture within AMS has deteriorated significantly. The new CDTO’s approach has created an environment that feels increasingly toxic and unsustainable for many employees. There is a strong sense that every problem is expected to be solved—or sidelined—by AI, often without realistic planning, sufficient resources, or input from the teams actually responsible for execution. This has led to confusion, constant shifting priorities, and a lack of meaningful support for getting work done effectively. At the same time, workloads have increased to an unsustainable level. Expectations continue to rise, but without additional resources or clear prioritization. Many teams are stretched thin, juggling multiple high-pressure initiatives with tight deadlines, which only adds to the stress and makes it difficult to maintain quality or balance. More concerning is the leadership style. Communication often feels driven by pressure and fear rather than clarity or collaboration. Many employees feel they are operating under constant scrutiny, which has contributed to widespread stress, anxiety, and low morale across the department. It’s becoming common to hear colleagues express reluctance to come into work, not because of the workload itself, but because of the atmosphere.

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