ADT reviews

3.0

43% would recommend to a friend

(5,199 total reviews)
avatar

Jim DeVries

49% approve of CEO

37% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,199 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Oct 1, 2013

Do Not Work Here.

Recommend
CEO approval
Business Outlook

Pros

Some of the co-workers are nice to work with and get to know.

Cons

You are commission-only. They still demand you come into the office even while you are commission-only. If you do not generate 4 SGL's (Self-Generated Leads) per month, they will no longer provide appointments for you, and then you make no money, then they can let you go. Also, you are competing against Individual outside Contractors who sell the same product that corporate does. Except they can give more away for FREE and they get paid way more. E.g. a basic system from corporate may cost a customer $50-$99 (Wireless, 2 doors, 1 motion, 1 keypad, 1 remote) and the sales person can make $50-$75 commission; while with a Vendor it can be FREE-$99 (Wireless, 2 doors, 2 motions, 1 keypad... or they can work with the customer and rearrange the number of products) and the sales person will make $550+!!! Although vendors do not receive leads, you are competing with 'free' and more commission, and if you aren't getting your 4 sgl minimum per month you will not get leads with corporate either. Do not work with ADT at all, not even with vendors. Horrible company.

2.0
Sep 28, 2013

All Talk, NO listen

Recommend
CEO approval
Business Outlook

Pros

Good comradery at my branch

Cons

ADT is really 100% commission, they hardly ever advertise so the competition is coming on strong. The service is good, but the sales people need to become overly pushy to make a living,(which they never tell You, when they hire You)

1.0
Jul 29, 2013
Recommend
CEO approval
Business Outlook

Pros

-selling is fun -team members are funny -cellphone allowance -good health, dental and 401k

Cons

Horrible over-micromanagement from people who do not know what they are doing. Theres a new business plan every week with district managers scrambling to please upper management by forcing reps to do stuff that does not even work for prospecting. Some reps are fed tons of leads while others are forced to come to the office and make cold calls in order to coherce them into quitting. The whole thing is a disgusting mess. This company must hate its customers. Everything bad you read in the other reviews is 100% accurate and this is why our great company got #6 for worst company to work for. If you want a job where management belittles you and treats you like scum then be sure to apply here, they will literally hire anyone who can pass a background check and drug test. Get the 2 months training pay and free trip to quickstart then quit.

Viewing 55 - 57 of 5,199 Reviews

Glassdoor has 5,648 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.