This company is run by snakes! - Residential Sales Representative ADT Employee Review

1.0
Jul 29, 2013
Recommend
CEO approval
Business Outlook

Pros

-selling is fun -team members are funny -cellphone allowance -good health, dental and 401k

Cons

Horrible over-micromanagement from people who do not know what they are doing. Theres a new business plan every week with district managers scrambling to please upper management by forcing reps to do stuff that does not even work for prospecting. Some reps are fed tons of leads while others are forced to come to the office and make cold calls in order to coherce them into quitting. The whole thing is a disgusting mess. This company must hate its customers. Everything bad you read in the other reviews is 100% accurate and this is why our great company got #6 for worst company to work for. If you want a job where management belittles you and treats you like scum then be sure to apply here, they will literally hire anyone who can pass a background check and drug test. Get the 2 months training pay and free trip to quickstart then quit.

Explore other reviews about ADT

5.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and love my managers

Cons

Nothing the work is easy and great

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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