Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (385) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (90) , Account Manager (73) , Solutions Advisor (68) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (56) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 389 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 366 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 196 reviews)); "work from home is good" ((in 132 reviews)); "Good money if you are good at upselling" ((in 113 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 386 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 179 reviews)); "No training (sink or swim)" ((in 161 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 153 reviews)); "horrible upper management." ((in 108 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

ADT reviews

3.0

43% would recommend to a friend

(5,204 total reviews)

Jim DeVries

48% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,204 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

May 27, 2011

Big Company with little respect for employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits Tuition reimbursement Weekly paychecks for hourly employees They try to promote from within the company Name recognition in security

Cons

There is no communication between departments or between upper management to "regular" employees. Changes are often made without discussing how said changes may effect different people or departments. The pay is nowhere near competitive to the market. Because of this, the company has a constant revolving door that will never stop until something changes. Good behavior or performance is rarely acknowledged.

4.0

May 27, 2011

Time well spent

Program manager

Recommend

CEO approval

Business Outlook

Pros

Many opportunities for growth and learning. Ability to move from technical roles to business roles and the reverse. In many cases exceptional teachers and mentors. Opportunities to move around the country. The products the company supports provides additional learning opportunities. Benefits are on par with other large organizations.

Cons

Being a part of a larger organization (Tyco International) can cause leadership identity issues. Tyco leadership has big company views while ADT historically has been a small company trying to be big. Vision is not always driven down to the lower levels of the organization.

2.0

May 26, 2011

Micro-Managed

Collector

Recommend

CEO approval

Business Outlook

Pros

Salary is in line and ok.

Cons

Micro-Managed, robotic, and degrading atmosphere, therefore, high turnover.

Viewing 5116 - 5118 of 5,204 Reviews

Jobs at ADT

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Dispatcher

Inbound Monitoring Representative

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Big Company with little respect for employees

Time well spent

Micro-Managed

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