Big Company with little respect for employees - Anonymous employee ADT Employee Review

1.0
May 27, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits Tuition reimbursement Weekly paychecks for hourly employees They try to promote from within the company Name recognition in security

Cons

There is no communication between departments or between upper management to "regular" employees. Changes are often made without discussing how said changes may effect different people or departments. The pay is nowhere near competitive to the market. Because of this, the company has a constant revolving door that will never stop until something changes. Good behavior or performance is rarely acknowledged.

Explore other reviews about ADT

5.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and love my managers

Cons

Nothing the work is easy and great

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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