ADT reviews

3.0

43% would recommend to a friend

(5,205 total reviews)
avatar

Jim DeVries

47% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,205 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Jul 15, 2009

Missed opportunities.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ADT has a slowly dissolving base of 'old-guard' employees that are generally competent and good to work with. Some positions at ADT allow limited telecommuting, depending on the manager. For salaried employees, it is rare to hear of a firing. Generally people who leave ADT are either laid off or leave of their own accord.

Cons

ADT's management lacks foresight and refuses to plan beyond the next fiscal period. They consistently pass up opportunities to save themselves money in the long term by investing in their important infrastructure. Without clear vision and leadership, they often fail to complete projects and then announce them as a success nevertheless, leaving a variety of redundant technologies in place with no clear standard.

4.0
Apr 21, 2009
Recommend
CEO approval
Business Outlook

Pros

The pay is good for what you do, the training is also quite good, and generally good people are hired. Easy to get to work, they are quite flexible with your shifts and if you need days off, and there is lots of overtime available. The benefits are excellent and full medical and dental coverage is available. Big beautiful call center here in Calgary.

Cons

Repetitive work that is quite boring at times. Very rigid "rules" of how things are to be done. Very corporate feeling, and you sometimes feel more like a number than a person.

Viewing 5095 - 5097 of 5,205 Reviews

Glassdoor has 5,654 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.