Missed opportunities. - Anonymous employee ADT Employee Review

2.0
Jul 15, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ADT has a slowly dissolving base of 'old-guard' employees that are generally competent and good to work with. Some positions at ADT allow limited telecommuting, depending on the manager. For salaried employees, it is rare to hear of a firing. Generally people who leave ADT are either laid off or leave of their own accord.

Cons

ADT's management lacks foresight and refuses to plan beyond the next fiscal period. They consistently pass up opportunities to save themselves money in the long term by investing in their important infrastructure. Without clear vision and leadership, they often fail to complete projects and then announce them as a success nevertheless, leaving a variety of redundant technologies in place with no clear standard.

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5.0
Feb 6, 2026
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CEO approval
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Pros

Great pay and love my managers

Cons

Nothing the work is easy and great

5.0
May 20, 2026
Recommend
CEO approval
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Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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