Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 382 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 373 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 192 reviews)); "Work from home is great" ((in 128 reviews)); "Good money if you are good at upselling" ((in 115 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 382 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 187 reviews)); "No training (sink or swim)" ((in 167 reviews)); "The managers have no.formal" ((in 152 reviews)); "horrible upper management." ((in 110 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.1

43% would recommend to a friend

(5,217 total reviews)

Jim DeVries

48% approve of CEO

36% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.8

Senior management

ADT has an employee rating of 3.1 out of 5 stars, based on 5,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Feb 9, 2014

Field Service Tech

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Good exposure to new acpects of the field service world. New products generaly were followed by good training. Benefits were ok.

Cons

Management is more focused on numbers then kepping good employees around to give them those numbers they are seeking. Company was more willing to hire new employees with less experiance for big rate of pay then to give raises to existing employees that were meeting or exceeding expectations.

1.0

Feb 7, 2014

residential sales experience

Sales representative

Recommend

CEO approval

Business Outlook

Pros

My direct manager is amazing. A true example of a team player who is willing to take heat from upper management and to present realistic goals.

Cons

To make a living at ADT, you have to work 70-80 hours a week and drive your motor out of your car. If you sacrifice your life, then you will make a decent living until you burn out. Once you're burnt out, the company will push you out and hire someone else with that 'hunger'.

2.0

Feb 6, 2014

to sell these products, you have to use fear

Sales

Recommend

CEO approval

Business Outlook

Pros

If you don't mind scaring customers into buying expensive alarm systems, then this can be an easy money.

Cons

Product line is very complex, and instead of learning about the products, sales reps are taught how HR thinks we should sell them. Scripted sales pitches do not help us sell educated sales. Later, we're reprimanded because of churn. IMO, churn is because of sales tactics that are pushed down from management.

Viewing 4792 - 4794 of 5,217 Reviews

Jobs at ADT

Order Processor (Job ID 3020940)

Sales Representative (Job ID 3020444)

Sales Representative (Job ID 3020441)

Residential Sales Representative (Job ID 3020654)

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Field Service Tech

residential sales experience

to sell these products, you have to use fear

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