Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 379 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 365 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 191 reviews)); "work from home is good" ((in 124 reviews)); "Good money if you are good at upselling" ((in 113 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 388 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 173 reviews)); "No training (sink or swim)" ((in 171 reviews)); "The managers have no.formal" ((in 151 reviews)); "No work life balance if you're sick you basically have to die at work or be fired." ((in 105 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.1

43% would recommend to a friend

(5,218 total reviews)

Jim DeVries

48% approve of CEO

36% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.8

Senior management

ADT has an employee rating of 3.1 out of 5 stars, based on 5,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Apr 5, 2014

Run! A constant revolving door.

Sales representative

Recommend

CEO approval

Business Outlook

Pros

I'm still asking myself the question and trying to come up with something. Unfortunately just a waste of time.

Cons

They will own you 24/7. No training,no help,no leads! You constantly feel embarrassed when your customers are treated horribly when they seek help from the 800 number for billing or other concerns. It will be up to you to get customer help. Lots and lots of work you will not get paid for! 100% commission pay with little to no leads. And if you're not running appointments you are cold calling or knocking doors which you are not paid for. You have to do a call night 1 to 2 times per week just cold calling for 4-5 hours at a time.

2.0

Apr 4, 2014

Small Business Sales

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good training salary, although it doesn't last very long. I got this job coming out of the military so the training salary helped with my transition back into civilian life.

Cons

training salary doesn't last long, and training was minimal at best. so unless you have a good sales background, this job is a dead end.

4.0

Apr 3, 2014

Insufficient Training Process

Installation technician

Recommend

CEO approval

Business Outlook

Pros

Good pay for unionized technicians

Cons

Training procedures and duration could be better. Offered minimal class room instruction and learned more about online phone gaming than the actual job from the trainer. It is difficult to learn how to set up codes by watching another person. In the beginning of the job it would have been more beneficial to observe less and do more.

Viewing 4750 - 4752 of 5,218 Reviews

Jobs at ADT

Order Processor (Job ID 3020940)

Sales Representative (Job ID 3020444)

Sales Representative (Job ID 3020441)

Residential Sales Representative (Job ID 3020654)

Sales Representative (Job ID 3020552)

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Run! A constant revolving door.

Small Business Sales

Insufficient Training Process

Jobs at ADT

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