Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 379 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 365 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 191 reviews)); "work from home is good" ((in 124 reviews)); "Good money if you are good at upselling" ((in 113 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 388 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 173 reviews)); "No training (sink or swim)" ((in 171 reviews)); "The managers have no.formal" ((in 151 reviews)); "No work life balance if you're sick you basically have to die at work or be fired." ((in 105 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

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ADT

ADT reviews

3.1

43% would recommend to a friend

(5,218 total reviews)

Jim DeVries

48% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

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ADT has an employee rating of 3.1 out of 5 stars, based on 5,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews

1.0

Apr 2, 2014

Exhausting & disappointing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This is a growing company and only because they are buying out so many alarm companies.

Cons

No work ethics and the way they treat their customers is horrible.

4.0

Mar 31, 2014

Administrator

Installer technician

Recommend

CEO approval

Business Outlook

Pros

Customer service, safety and security of their employees are key factors

Cons

100 % commission in the sales dept. Need to have a base salary with a draw would be a better fit.

4.0

Mar 30, 2014

Good

Emergency dispatch operator

Recommend

CEO approval

Business Outlook

Pros

Ability to really affect someones safety.

Cons

A lot of faulty alarm signal and customer error calls.

Viewing 4753 - 4755 of 5,218 Reviews

Jobs at ADT

Designer, Marketing Brand (Job ID 3020305)

Boca Raton, FL

View job

Social Content Producer

Senior Designer, UX/UI (Job ID 3020931)

Irving, TX

View job

Social Content Producer (Job ID 3020817)

Designer, Marketing Brand

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Exhausting & disappointing

Administrator

Good

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