Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 379 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 365 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 191 reviews)); "work from home is good" ((in 124 reviews)); "Good money if you are good at upselling" ((in 113 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 388 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 173 reviews)); "No training (sink or swim)" ((in 171 reviews)); "The managers have no.formal" ((in 151 reviews)); "No work life balance if you're sick you basically have to die at work or be fired." ((in 105 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.1

43% would recommend to a friend

(5,218 total reviews)

Jim DeVries

48% approve of CEO

36% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.8

Senior management

ADT has an employee rating of 3.1 out of 5 stars, based on 5,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

5.0

Apr 9, 2014

Great diverse career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

ADT has recently become a separate company. There are opportunities everywhere from technicians to sales. The company has good benefits. Being born out of a company over 100 years old, there are some struggles trying too bring processes up to date.

Cons

ADT is a large corporation and like others, the company politics can take over. Anyone planning on a management position needs to learn how to navigate.

1.0

Apr 9, 2014

Installation Tech

Alarm technician

Recommend

CEO approval

Business Outlook

Pros

They paid for the gas

Cons

They abused the employees. Cut more than 50% of salary from commission to hourly. A company that has been changing every other month the pay to their employees reducing our salary to 50 % +

4.0

Apr 8, 2014

Very memorable!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people! I found that I had much freedom to mingle with the other areas of the business and to assist those areas and vice-versa. At the end of the day you know what your responsibilities are, just get them done. Good benefits, vacation, very comparable to other companies.

Cons

I would like to have seen more 'rewards' for the non management folks. An incentive to strive for the excellence. There is really nothing to strive for except the fact you have a job. However, in saying that they do pay a good wage and I was fortunate to be able to work with all the departments and so my days were not boring. Sometimes its all what you make it. But do note, that if you don't do anything for yourself, like take extra courses etc... the company certainly will not develop you, in fact, you can take all the courses you want and still not be promoted.

Viewing 4747 - 4749 of 5,218 Reviews

Jobs at ADT

Order Processor (Job ID 3020940)

Sales Representative (Job ID 3020444)

Sales Representative (Job ID 3020441)

Residential Sales Representative (Job ID 3020654)

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great diverse career

Installation Tech

Very memorable!

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