Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 379 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 365 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 191 reviews)); "work from home is good" ((in 124 reviews)); "Good money if you are good at upselling" ((in 113 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 388 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 173 reviews)); "No training (sink or swim)" ((in 171 reviews)); "The managers have no.formal" ((in 151 reviews)); "No work life balance if you're sick you basically have to die at work or be fired." ((in 105 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.1

43% would recommend to a friend

(5,218 total reviews)

Jim DeVries

48% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,218 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ADT has an employee rating of 3.1 out of 5 stars, based on 5,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews

4.0

Apr 18, 2014

The environment was very relaxed, ADT was really one of the most calm and friendly companies I have worked for.

Field support center tech support 1+

Recommend

CEO approval

Business Outlook

Pros

Benefits, Pay, Team activitiies and the overall environment were the best.

Cons

The pay and benefits were great, but the attendance requirements were VERY strict.

3.0

Apr 17, 2014

Opportunity to make money

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Great company and recognized name. There is a lot of opportunity to make money here if you have the drive. Easy sale.

Cons

After selling these systems for 2 years, it starts to take a toll on you. Management needs to find a better way to keep sales rep driven and provide a better work-life balance.

2.0

Apr 15, 2014

Left to fend for yourself!

Security advisor

Recommend

CEO approval

Business Outlook

Pros

They have the name, the product and the long term standing in the market

Cons

They do not support their staff, lack of trainning or resources, as this leads to a very negative and frustrating work environment

Viewing 4741 - 4743 of 5,218 Reviews

Jobs at ADT

Order Processor (Job ID 3020940)

Sales Representative (Job ID 3020444)

Sales Representative (Job ID 3020441)

Customer Service Monitoring Representative (Job ID 3020722)

Business Sales Representative (Job ID 3020656)

ADT

ADT reviews

Company ratings over time

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Reviews by job title

The environment was very relaxed, ADT was really one of the most calm and friendly companies I have worked for.

Opportunity to make money

Left to fend for yourself!

Jobs at ADT

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