Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 379 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 365 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 191 reviews)); "work from home is good" ((in 124 reviews)); "Good money if you are good at upselling" ((in 113 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 388 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 173 reviews)); "No training (sink or swim)" ((in 171 reviews)); "The managers have no.formal" ((in 151 reviews)); "No work life balance if you're sick you basically have to die at work or be fired." ((in 105 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.1

43% would recommend to a friend

(5,218 total reviews)

Jim DeVries

48% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,218 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ADT has an employee rating of 3.1 out of 5 stars, based on 5,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews

2.0

Apr 19, 2014

Operations

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

benefits, tuition reimbursement, medical is good

Cons

management, operations, customer service, losing lots of customers due to miscommunication, Change is needed

2.0

Apr 19, 2014

Monitoring Center Folly

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Training was decent and co-workers were great. Depending on the shift you worked, management really tied to create a good work environment despite the grind of the job.

Cons

Pay was below average and promotions were not fairly given. No worse then other companies except for the fact that the amount of opportunities were extremely limited.

1.0

Apr 19, 2014

Negative - Unrealistic

Small business sales representative

Recommend

CEO approval

Business Outlook

Pros

Good product to offer to customers

Cons

Recruiter overstated most of job expectations and job description. Have to compete against ADT telemarketers, ADT Corporate and ADT dealers. Management has no clue in the daily schedule of small business sales and the way to support the sales staff. Being 100% commission, sales staff is in office and on conference calls 40-50% daily which is unpaid time for Sales. Making contacts and appointments is our life blood, not the senseless training by a negative "Tiger Team" person who comes to our office with absolute negative personal beratements against individual sales staff! Constant negativity and overall lack of support. Redefining pay structures and constant changing of contract and is the norm.

Viewing 4738 - 4740 of 5,218 Reviews

Jobs at ADT

Order Processor (Job ID 3020940)

Customer Service Monitoring Representative (Job ID 3020722)

Sales Representative (Job ID 3020444)

Sales Representative (Job ID 3020441)

Business Sales Representative (Job ID 3020656)

ADT

ADT reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Operations

Monitoring Center Folly

Negative - Unrealistic

Jobs at ADT

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