The environment was very relaxed, ADT was really one of the most calm and friendly companies I have worked for. - Field Support Center Tech Support 1+ ADT Employee Review

4.0
Apr 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits, Pay, Team activitiies and the overall environment were the best.

Cons

The pay and benefits were great, but the attendance requirements were VERY strict.

Explore other reviews about ADT

5.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great time management, great schedule. Opportunity to make LIFE CHANGING compensation! Great pay structure!

Cons

N/A nothing to speak on.

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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