Does AAA Club Alliance pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Club Alliance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at AAA Club Alliance. This rating has been stable over the past 12 months.

How satisfied are employees working at AAA Club Alliance?

49% of AAA Club Alliance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Club Alliance 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AAA Club Alliance?

Insurance Agent (24) , Retail Sales Associate (13) , Travel Agent (13) , Manager (11) , Roadside Assistance (10) , Insurance Counselor (9) , Sales Associate (9) , Dispatcher (8) , Analyst (7) , Customer Service Representative (7) , Insurance Sales Agent (7) , Retail Store Manager (6) , Director (5) , Office Manager (5) , Call Center Representative (4)

What are the pros of working at AAA Club Alliance according to real employee reviews?

"Good benefits early on that continue to grow and accrue" ((in 70 reviews)); "The pay is good after 3 also." ((in 35 reviews)); "Great people to work with" ((in 32 reviews)); "Work life balance is good" ((in 17 reviews)); "Have met some great coworkers and working from home is convenient" ((in 16 reviews))

What are the cons of working at AAA Club Alliance according to real employee reviews?

"Some employees who cheat are praised, yet upper management are clueless." ((in 19 reviews)); "Some managers need to learn how to speak to people" ((in 17 reviews)); "Goals are hard to achieve and you bonus is based on hard to achieve numbers." ((in 10 reviews)); "Management, Bad Morale, Unattainable quotas." ((in 7 reviews)); "Hours, depending on the department you work, you are an essential employee so you have to be there regardless of weather, but supervisors are understanding if you cannot make it in for your shift." ((in 6 reviews))

What are employees saying about AAA Club Alliance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA Club Alliance layoffs and their outlook for job security at AAA Club Alliance in 2026.

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AAA Club Alliance

AAA Club Alliance reviews

3.2

49% would recommend to a friend

(584 total reviews)

Thomas Wiedemann

49% approve of CEO

33% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

2.9

Compensation and benefits

2.8

Culture & values

2.8

Career opportunities

2.6

Senior management

AAA Club Alliance has an employee rating of 3.2 out of 5 stars, based on 584 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

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Reviews by job title

584 reviews

1.0

Jun 27, 2018

Most stressful place to work. Company only cares about making money.

Travel agent

Recommend

CEO approval

Business Outlook

Pros

Salary Benefits PTO My job My co workers

Cons

All levels of management Horrible support The worst I.T. Department Old , outdated equipment and software Aweful work hours Chained to a desk Expected to work like a robot

1.0

Oct 6, 2017

Travel Contact Center

Tcc

Recommend

CEO approval

Business Outlook

Pros

Free AAA membership. 2 weeks of PTO available after 90 day probationary period. Travel and attraction ticket discounts.

Cons

Working in any call center is demanding which is to be expected. However in the Travel Contact Center the stress does not come from the members on the other line, it comes from management. Bully tatics are used to force employees to give up days off to accommodate the high turn over rate they have in this department. Management is condescending and expects their employees to take the verbal abuse thrown at them. There is no work life balance if you need a day off or have to call out expect a warning note from the higher ups in this department.

5.0

Mar 7, 2017

Insurance Sales

Insurane sales

Recommend

CEO approval

Business Outlook

Pros

Plenty of leads provided to call on to help make your numbers. Friendly work environment. Supportive co-workers and management to help you become successful. Great health benefits, 401k and your earn a good amount of paid time off per year.

Cons

sometime I have to work Sundays, which I don't care for.

Viewing 22 - 24 of 584 Reviews

Jobs at AAA Club Alliance

Insurance Call Center Sales Agent

Remote Emergency Roadside Telephone Responder

Automotive Repair Technicians

Automotive General Service Technician

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Most stressful place to work. Company only cares about making money.

Travel Contact Center

Insurance Sales

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