AAA Club Alliance reviews

3.2

49% would recommend to a friend

(584 total reviews)
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Thomas Wiedemann

49% approve of CEO

33% positive business outlook

AAA Club Alliance has an employee rating of 3.2 out of 5 stars, based on 584 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

584 reviews
1.0
Jul 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Zip, zero, nadda, none, absolute bupkiss.

Cons

You are treated like cattle. Ordered to take constant calls, no time given to cool down when you get an angry member on the phone (Daily occurrence.) You're also paid PEANUTS for the job you do and the yearly "pay raise" is a slap in the face based on raise values from the 80's.

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AAA Club Alliance Response
2y
Thank you for informing us of your experience. We feel we maintain a rewards philosophy that is highly competitive and offers a balance between competitive pay and high quality benefits in the area. Our team continues to do research in the market to ensure we remain competitive and offer our Associates the best year after year. We will pass your feedback onto our team for further consideration.
5.0
Feb 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Culture is supportive and values are equally applied to clients and associates. Best company that I have ever worked for in terms of caring about employee and client satisfaction. At AAA Club Alliance we talk the talk and walk the walk

Cons

It is not widely known that AAA has a Corporate Travel offering. We are the best kept secret but with a bigger emphasis in the digital media world that is beginning to change

1.0
Jun 28, 2018
Recommend
CEO approval
Business Outlook

Pros

I leave on time. Everyone has checked out so we do just enough to get by

Cons

there isn't enough room to tell you...no advancement (except for senior leaders), incompetent, out of touch leadership, a complacent workforce who doesn't care anymore and is ignored, not listened to. People just putting in their time until retirement, unethical management that "fakes" membership results to achieve their big bonuses...its just like Wells Fargo....all about the $$!!! All that member first stuff is a window-dressing bunch of crap...don't believe it!!

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AAA Club Alliance Response
7y
Thank you for your honest feedback. Understandably not all feedback is positive and can be a little painful, none the less valuable and we’re listening. This helps in our effort to make improvements to our Organization. As a current Associate, I would welcome you to contact your local human resources advocate, they are there to help and can help make your concerns heard.
Viewing 19 - 21 of 584 Reviews

Glassdoor has 614 AAA Club Alliance reviews submitted anonymously by AAA Club Alliance employees. Read employee reviews and ratings on Glassdoor to decide if AAA Club Alliance is right for you.