Does AAA Club Alliance pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Club Alliance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at AAA Club Alliance. This rating has been stable over the past 12 months.

How satisfied are employees working at AAA Club Alliance?

49% of AAA Club Alliance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Club Alliance 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AAA Club Alliance?

Insurance Agent (24) , Retail Sales Associate (13) , Travel Agent (13) , Manager (11) , Roadside Assistance (10) , Insurance Counselor (9) , Sales Associate (9) , Dispatcher (8) , Analyst (7) , Customer Service Representative (7) , Insurance Sales Agent (7) , Retail Store Manager (6) , Director (5) , Office Manager (5) , Call Center Representative (4)

What are the pros of working at AAA Club Alliance according to real employee reviews?

"Good benefits early on that continue to grow and accrue" ((in 70 reviews)); "The pay is good after 3 also." ((in 35 reviews)); "Great people to work with" ((in 32 reviews)); "Work life balance is good" ((in 17 reviews)); "Have met some great coworkers and working from home is convenient" ((in 16 reviews))

What are the cons of working at AAA Club Alliance according to real employee reviews?

"Some employees who cheat are praised, yet upper management are clueless." ((in 19 reviews)); "Some managers need to learn how to speak to people" ((in 17 reviews)); "Goals are hard to achieve and you bonus is based on hard to achieve numbers." ((in 10 reviews)); "Management, Bad Morale, Unattainable quotas." ((in 7 reviews)); "Hours, depending on the department you work, you are an essential employee so you have to be there regardless of weather, but supervisors are understanding if you cannot make it in for your shift." ((in 6 reviews))

What are employees saying about AAA Club Alliance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA Club Alliance layoffs and their outlook for job security at AAA Club Alliance in 2026.

AAA Club Alliance reviews

3.2

49% would recommend to a friend

(584 total reviews)

Thomas Wiedemann

49% approve of CEO

33% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

2.9

Compensation and benefits

2.8

Culture & values

2.8

Career opportunities

2.6

Senior management

AAA Club Alliance has an employee rating of 3.2 out of 5 stars, based on 584 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

584 reviews

1.0

Mar 3, 2017

Would not recommend this place if it was the last place on earth

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A few friendly co-workers. Water machine in the lunchroom.

Cons

Poor management from the third floor down. HR run by incompetent people. Building is dirty, bathrooms are filthy. I worked there for years and watched so many boys club members get promoted, or get jobs created for them. This could be a good company if management was given a complete overhaul.

3.0

Mar 1, 2017

Good place to start your career, ......just don't stay too long.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have been with this organization for over 10 years. There are lots of employees that have long tenure with the company, which is a positive thing. Good work-life balance, generous paid-time-off. Depending on your job telecommuting can be an option. Front line associates are awesome!

Cons

You would think this place was a fortune 100 corporation, it's so cutthroat. Very top heavy with upper management. If you work at Wilmington headquarters you're in the "cool kids club". Everyone is a Director, Managing Director or Executive VP with few if any direct reports!! The organization has had tremendous growth over the last several years, which can be stressful. Major emphasis on the numbers and obtaining unrealistic sales goals. There is huge turnover with the insurance business line because of this. HR is a sad joke, not sure how they sleep at night. It's become a sterile organization that only pays lip service to their "Shared Values". There are women in upper management, but no minorities, the one that was there mysteriously disappeared after 4 years on the job without a word said about it.

AAA Club Alliance Response

9y

Any Associate who has worked for AAA over 10 years is of great value to the Organization, and your insight is welcomed. You are right, ACA has been growing over the years with the intent to better serve our Members. Growing pains can be expected during transitions, it is our goal to live up to ACA’s Shared Values and “walk the walk”. Stick with us, we can and will.

3.0

Nov 23, 2016

Decent place to start out

Insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

The money is good if you over perform, pay for performance. They got me my insurance license and I was able to move around, change positions over the years until I got to sales and was in that role for 5+ year. Great sales incentive trips, made it to Hawaii twice on their dime, Disney, California and Atlantis Bahamas to name a few.

Cons

Some of the incentives no matter how good you do are out of your control and they will constantly find a way not to pay you. Management will not stand up for you and have your back if there is an issue. Management has lost track of front line associate needs. Management will say one thing to your face and something completely different behind your back. Increased turnover. In the midst of an ongoing merger with another club.

Viewing 25 - 27 of 584 Reviews

Jobs at AAA Club Alliance

Insurance Call Center Sales Agent

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