Lumen Customer Service Representative interview questions

Was sent an online interview email, with standard questions on managing accounts. Second portion of first interview also includes game or thought processing games. Interesting, no results given afterwards and was not called for second round.

AI driven is the first part of the interview. then you are interviewed by the manager of the team. Simple but the AI portion is a bit weird. Overall not a bad experience but the managers can be very different and if they don't like you they might send you to interview with another manager.